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  • Incident Management
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All Apps

jira integrate

JIRA

Link JIRA issue with BoldDesk Tickets and sync them.

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saleforce integrate

Salesforce CRM

View customer data and sync them between Salesforce CRM and BoldDesk.

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azure integrate

Azure DevOps

Link Azure DevOps work items with BoldDesk tickets and sync them.

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teams integrate

Microsoft Teams

Connect with Microsoft Teams and notify a message in a chat and channel.

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zapier integrate

Zapier

Automate your workflow by connecting your most- used apps via Zapier.

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custom app integrate

Custom Apps

Brings customer data from the third-party apps and displays it on the ticket sidebar to provide more context.

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dropbox integrate

Dropbox

Access files from Dropbox and attach them to tickets and knowledge base articles.

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google drive integrate

Google Drive

Access files from Google Drive and attach them to tickets and knowledge base articles.

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one drive integrate

Microsoft OneDrive

Access files from OneDrive and attach them to tickets and knowledge base articles.

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shopify integrate

Shopify

Connect to your Shopify store and display customer order information.

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slack integrate

Slack

Connect with Slack and notify a message in chat and channel.

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entra id integrate

Microsoft Entra ID (Azure AD)

Sync users from Microsoft Entra ID into BoldDesk.

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mailchimp integrate

MailChimp

View and manage MailChimp campaigns from BoldDesk.

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exotel integrate

Exotel

Track and manage phone calls as tickets.

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hubspot integrate

HubSpot

View contacts, companies and deals in BoldDesk.

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ringover integrate

Ringover

Make and receive calls directly from BoldDesk.

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whatsapp integrate

WhatsApp (Meta Cloud API)

Enhance customer engagement with BoldDesk WhatsApp integration.

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teams meeting integrate

MS Teams Meeting

Schedule and manage meetings from BoldDesk.

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Air call integrate

Aircall

Track and manage phone calls as tickets.

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stripe integrate

Stripe

Access Stripe subscriptions, payments, and invoices in BoldDesk.

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Office 365 Calendar integration

Office 365 Calendar

Sync tasks with Office 365 Calendar.

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WooCommerce integrate

WooCommerce

Connect WooCommerce store and display customer and order information.

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pipedrive integrate

Pipedrive

View and Manage Pipedrive contacts, companies and deals from BoldDesk.

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Asana integrate

Asana

Create, link and sync Asana tasks with tickets.

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magento integrate

Ozonetel

Make and receive calls in BoldDesk® and manage them as support tickets.

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magento integrate

Auto-Merge Tickets

Automatically merge duplicate tickets created within certain time frame.

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magento integrate

WhatsApp (Twilio)

Enhance customer interactions through BoldDesk® WhatsApp integration via Twilio.

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magento integrate

WhatsApp (Gupshup)

Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement.

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Telegram integrate

Telegram

Connect with us on Telegram for quick and seamless customer support!

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Twilio SMS integrate

SMS (Twilio)

Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through chat.

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LINE app logo showing green circle with white center and bold green text, symbolizing chat, voice, and video features.

LINE

Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.

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magento integrate

PagerDuty

Create and manage incidents, notify critical issues via PagerDuty.

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magento integrate

Calendly

Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.

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magento integrate

BoldSign

Connect BoldSign to send, track, and manage eSignatures.

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Soon
Calendar SVG integrate

Google Calendar

Sync tasks with Google Calendar.

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google meeting integrate

Google Meet

Schedule and manage Google meetings directly from BoldDesk.

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teams meeting integrate

Zoom Meeting

Schedule and manage Zoom meetings directly from BoldDesk.

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Support dashboard featuring live chat and multi-channel integration – Bolddesk
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