What's New   Explore the new updates and features of BoldDesk in our November release. Learn more

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    • Products
      • Customer Service Software
      Effortlessly resolve 70% of customer inquiries with our all-in-one platform.
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      • Ticketing icon

        Ticketing System

        Efficient, end-to-end ticketing system for your support team.

      • LiveChat icon

        Live Chat

        Support customers in real time on your website or app.

      • Omnichannel Inbox icon

        Omnichannel Inbox

        Manage Email, WhatsApp, Instagram, SMS and Facebook conversations in one inbox.

      • Knowledge icon

        Knowledge Base

        Self-service, central repository of information for your customers.

      • Task Management icon

        Task Management

        Create and manage all tasks associated with resolving a ticket.

      • AI Copilot icon

        AI Copilot

        Reduce support volume and increase efficiency with Generative AI and automations.

    • Features
      • Help Desk Feature
      Explore help desk features that make customer service easier.
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      • Automation icon

        Workflow Automation

        Automate repetitive tasks to save time.

      • Contact Management icon

        Contact Management (CRM)

        Organize customers and companies to track customer interaction.

      • Customization icon

        Customization

        Customize help desk software to tailor it to your business needs.

      • Reporting icon

        Reports & Analytics

        Measure and analyze metrics from your help desk deployment.

      • Mobile App icon

        Mobile App

        A help desk in your pocket! You can serve your customers from anywhere.

      • Customer Portal icon

        Customer Portal

        Fully customizable customer portal for your specific business needs.

      • Integrations icon

        Apps & Integrations

        Easily integrate BoldDesk with your favourite applications and do more.

      • BoldDesk APIs icon

        BoldDesk APIs

        Easily integrate BoldDesk with your favourite applications and do more.

      • Embedded Help Widgets icon

        Embedded Help Widgets

        Embed help & capture queries from any external website or apps.

      • Customer Satisfaction Survey icon

        Satisfaction Survey (CSAT)

        A customer satisfaction (CSAT) score helps determine the satisfaction level of the service.

    • Solutions
      • Team Size
      • Contact Management icon

        Startup

        Easy to use and feature rich help desk software for startup.

      • Contact Management icon

        Small Business

        Affordable ticketing system that supports your company’s growth.

      • Contact Management icon

        Enterprise

        Help desk software with enterprise-grade features to provide enterprise support.

      Use Cases

      • Email Ticketing icon Email Ticketing System

      • Shared Inbox icon Shared Inbox Software

      • Multi Brand Help Desk icon Multi Brand Help Desk

      • Internal Help Desk icon Internal Help Desk Software

      • Trouble Ticketing icon Trouble Ticketing Software

      • Embedded Help Widgets icon Embedded Help Widgets

      • Mobile Help Desk icon Mobile Help Desk

    • Resources
      • Support Portal icon

        Support Portal

        Get fast and dedicated support.

      • Docs

        Docs

        Tutorials and how-to guides about using BoldDesk.

      • BoldDesk API's icon

        BoldDesk Rest APIs

        Flexible APIs and webhooks to build exactly what you need.

      • Release Notes icon

        Product Updates

        Check out the latest features for the BoldDesk.

      • Features and Bugs

        Features and Bugs

        Request a feature or report a bug.

      • roadmap icon

        Roadmap

        Explore the future of BoldDesk with our product roadmap.

      • Blog icon

        Blog

        Product news, tips, and latest updates on customer service and more.

      • Learning center icon

        Learning Center

        Educational resources to make your work easier.

      • FAQ icon

        FAQ

        Commonly asked questions and answers in BoldDesk.

      • How to Videos icon

        How to Videos

        Visual content to easily learn how to use BoldDesk.

      • self-help-demo

        Self Help Demo

        Explore BoldDesk with a quick, self-guided demo.

      • Customer stories icon

        Customer Stories

        Discover inspiring success stories from across the world.

    • Company

      • About Us

      • Our Story

      • Syncfusion Ecosystem

      • Affiliates

      • Blog

      • Security

      • Contact Us

    • Pricing
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  • Products
    • Ticketing System
    • Live Chat
    • Omnichannel Inbox
    • Knowledge Base
    • Task Management
    • AI Copilot
  • Features
    • Workflow Automations
    • Contact Management (CRM)
    • Customization
    • Reports & Analytics
    • Mobile App
    • Customer Portal
    • Apps & Integrations
    • BoldDesk APIs
    • Embedded Help Widgets
    • Satisfaction Survey (CSAT)
  • Solutions
    • Startup
    • Small Business
    • Enterprise
    • Email Ticketing System
    • Shared Inbox Software
    • Multi Brand Help Desk
    • Internal Help Desk Software
    • Trouble Ticketing Software
    • Embedded Help Widgets
    • Mobile Help Desk
  • Resources
    • Support Portal
    • Docs
    • BoldDesk APIs
    • Product Updates
    • Features and Bugs
    • Road Map
    • Blog
    • Learning Center
    • FAQs
    • How to Videos
    • Self Help Demo
    • Customer Stories
  • Company
    • About Us
    • Our Story
    • Syncfusion Ecosystem
    • Affiliates
    • Blogs
    • Security
    • Contact Us
  • Pricing
Menu
  • Products
    • Ticketing System
    • Live Chat
    • Omnichannel Inbox
    • Knowledge Base
    • Task Management
    • AI Copilot
  • Features
    • Workflow Automations
    • Contact Management (CRM)
    • Customization
    • Reports & Analytics
    • Mobile App
    • Customer Portal
    • Apps & Integrations
    • BoldDesk APIs
    • Embedded Help Widgets
    • Satisfaction Survey (CSAT)
  • Solutions
    • Startup
    • Small Business
    • Enterprise
    • Email Ticketing System
    • Shared Inbox Software
    • Multi Brand Help Desk
    • Internal Help Desk Software
    • Trouble Ticketing Software
    • Embedded Help Widgets
    • Mobile Help Desk
  • Resources
    • Support Portal
    • Docs
    • BoldDesk APIs
    • Product Updates
    • Features and Bugs
    • Road Map
    • Blog
    • Learning Center
    • FAQs
    • How to Videos
    • Self Help Demo
    • Customer Stories
  • Company
    • About Us
    • Our Story
    • Syncfusion Ecosystem
    • Affiliates
    • Blogs
    • Security
    • Contact Us
  • Pricing

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Product

  • Ticketing Software
  • Live Chat
  • Omnichannel Inbox 
  • Knowledge Base
  • Task Management
  • AI Copilot
  • Mobile Apps
Menu
  • Ticketing Software
  • Live Chat
  • Omnichannel Inbox 
  • Knowledge Base
  • Task Management
  • AI Copilot
  • Mobile Apps

Features 

  • Workflow Automation
  • Satisfaction Survey  (CSAT)
  • Multilingual Help Desk
  • Contact Management (CRM)
  • Reports & Analytics
  • Apps & Integration
  • Multilingual Knowledge Base
Menu
  • Workflow Automation
  • Satisfaction Survey  (CSAT)
  • Multilingual Help Desk
  • Contact Management (CRM)
  • Reports & Analytics
  • Apps & Integration
  • Multilingual Knowledge Base

Use cases

  • Help Desk Software
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 
Menu
  • Help Desk Software
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 

Use cases

  • Internal Help Desk
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 
Menu
  • Internal Help Desk
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Free Migration
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  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Free Migration

Resources

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  • Help Desk API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Self Help Demo
  • Product Updates
  • Roadmap
Menu
  • Contact Support
  • Docs
  • Help Desk API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Self Help Demo
  • Product Updates
  • Roadmap

Company

  • About Us
  • Our Story
  • Affiliate Program
  • Blog
  • Contact Us
Menu
  • About Us
  • Our Story
  • Affiliate Program
  • Blog
  • Contact Us

Product

  • Ticketing Software
  • Live Chat
  • Omnichannel Inbox 
  • Knowledge Base
  • Task Management
  • AI Copilot
  • Mobile Apps

Features 

  • Workflow Automation
  • Satisfaction Survey  (CSAT)
  • Multilingual Help Desk
  • Contact Management (CRM)
  • Reports & Analytics
  • Apps & Integration
  • Multilingual Knowledge Base

Use Cases

  • Help Desk Software
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 

Use Cases

  • Internal Help Desk
  • Email Ticketing
  • Shared Inbox Software
  • Mobile Help Desk
  • Multi Brand Help Desk
  • Embedded Help Widgets
  • Enterprise Help Desk 

Alternatives

  • Freshdesk
  • Zendesk
  • ZohoDesk
  • HelpScout
  • HappyFox
  • Free Migration

Resources

  • Contact Support
  • Docs
  • Help Desk API Docs
  • Learning Center
  • Customer Stories
  • How to Videos
  • Self Help Demo
  • Product Updates
  • Roadmap

Company

  • About Us
  • Our Story
  • Affiliate Program
  • Blog
  • Contact Us

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