Webinar Faster Support, Happier Customers: Automate Your Help Desk to Drive Small Business Growth. Thursday, February 27th, 10:00 AM ET SIGN UP NOW

Self-Help Demos for Instant Support

Explore our collection of demo videos to learn how BoldDesk can empower your team, streamline support, and elevate customer satisfaction.

Step-by-Step Tutorials Tailored to Your Needs

How to Get Started with Your BoldDesk Free Trial

2 min Watch

Configuring Your Support Email in BoldDesk

4 min Watch

Customizing Your Ticket Creation Form for Efficient Customer Support

7 min Watch

Adding Agents and Organizing Them by Teams/Departments

6 min Watch

Automatically Assigning Tickets to Agents Upon Creation

3 min Watch

Effortlessly Add Contacts and Organize Them into Groups

5 min Watch

How to Customize Your BoldDesk® Agent Portal

6 min Watch

How to Customize Your BoldDesk® Customer Portal

10 min Watch

How to Configure SLAs for Efficient Ticket Management

6 min Watch

How to Configure SLAs for Efficient Ticket Management

6 min Watch

How to Filter and Manage Tickets for Better Support Efficiency

4 min Watch

Simplify Customer Support with Canned Responses

4 min Watch

Elevate Your Support Experience: Map a Custom Domain in BoldDesk

2 min Watch

Efficiently Collect Feedback with a Customized Satisfaction Survey

5 min Watch

Streamline User Access and Permissions with Role-Based Controls

2 min Watch

Customizing Email Notification Templates for Better Customer Engagement

3 min Watch

Streamlining Your Support Process with Ticket Approvals

5 min Watch

How to Create Tickets in BoldDesk

2 min Watch

Create and Manage Multiple Ticket Forms for Better Support

4 min Watch

Simplifying Support Analytics with Dashboards and Reports

3 min Watch

Empower Customers With Self-Serviced Knowledge Base in BoldDesk

4 min Watch

How to Create Custom Contact Form for Your Website

2 min Watch