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BoldDesk® + Asana Integration

Sync Asana tasks with BoldDesk® tickets to keep up with the latest information.

Why Integrate with Asana

  • Teams can track and resolve tasks more effectively. They obtain real-time visibility into product development.
  • Team leads can stay updated on the progress and resolution of tasks.
  • Ensure seamless communication and coordination between teams involved in task management and project development.

Link and unlink Asana tasks

  • Keep your support team informed with real-time updates on customer-reported tasks.
  • Easily link tickets to existing Asana tasks by searching for the task ID within BoldDesk®.
  • Choose specific Asana projects to link during app installation for a customized workflow.
  • Unlink tasks anytime to maintain full control over data syncing.

Creating Asana tasks from BoldDesk®

  • Asana tasks can be created directly from BoldDesk®.
  • These tasks are automatically linked to the corresponding tickets.
  • View linked tasks instantly on the ticket detail page for quick access.

View Asana task details in BoldDesk®

  • Access and view real-time information without leaving the help desk.
  • Navigate to the Asana task by clicking the task ID.
  • Ensure enhanced visibility of task details within support tickets.

Synchronize Asana tasks with support tickets

  • Every update in BoldDesk® and Asana syncs automatically in both directions.
  • You can customize synchronization to be bidirectional or unidirectional.

For more information on how to get started with the Asana integration

Installing And Configuring The Asana App right arrow icon

Manage Asana within BoldDesk® right arrow icon

Create Asana within BoldDesk® right arrow icon

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  • No credit card required
  • Easy setup
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