BoldDesk + Ringover Integration
Make and receive calls directly from BoldDesk.
Why integrate Ringover with BoldDesk
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Elevate support quality with streamlined call handling.
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Improve customer management and monitor call activity in real time.
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Simplify communication processes and enhance efficiency.
Make and receive calls from BoldDesk
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Agents can make and receive calls directly from BoldDesk.
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Conduct conference calls with multiple clients seamlessly.
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Easily transfer calls to other teams or agents.
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Assign multiple agents to a single IVR number for efficient call handling.
Track all your conversations
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Agents can view call history directly from BoldDesk.
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Tickets and activities will be automatically created for outbound, inbound, and missed calls, as well as voicemail.
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Agents can access complete call details, including call recordings from BoldDesk.
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Supports call transcriptions, enabling agents to access conversation logs directly within tickets.
Categorize your conversations
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Link Ringover IVR numbers to categorize calls for automatic ticket creation.
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Assign IVR numbers to specific groups or departments to ensure efficient resolution.
Test out all the features of BoldDesk
Start your 15-day free trial with instant access
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No credit card required
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Easy setup
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
-
Easy setup
-
80% AI Agent Automation
-
100+ Rich Features
