What's New Explore the new updates and features of BoldDesk in our November release. Learn more
Organize contacts and contact groups to track customer interaction to provide better customer service.
Maintain contact data in a central location for your staff to obtain the most up-to-date information.
Custom fields allow you to record nearly anything relevant to your business.
Organize contacts into groups to achieve the following advantages:
Contacts and contact groups can be tagged based on their business, revenue, and other characteristics, making it easier to filter them later.
Use tickets to collaborate with contacts. Every email interaction between the customer is recorded in the system.
With the following tools, you can keep track of your contacts’ data in real time:
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