Start with 10 agents for $49
Just fresh in the name, not in the game

BoldDesk: Fresh, modern, fast, simple—your ultimate support solution.

Trusted By Companies of All Sizes

Our help desk pricing is fresh, never in the works

Tired of outdated, expensive help desk software? Upgrade to a modern, streamlined solution.

Team-Based

For medium businesses

Agent-Based For small businesses

Team-Based

For medium businesses

Save with BoldDesk	/ month billed annually	/ month billed annually
Number of agents: 10	$199/month	$790/month
Number of agents: 25	$549/month	$1,975/month
Number of agents: 50	$1,199/month	$3,950/month
Number of agents: 100	$1,999/month	$7,900/month

Price comparison between BoldDesk’s and Freshdesk’s Enterprise plans

Agent-Based For small businesses

Number of agents: 10

100

Save with BoldDesk agent/month billed annually	agent/month billed annually	agent/month billed annually

Number of agents: 10 $240/year	$12	$15
Number of agents: 10 $7,392/year	$25	$49
Number of agents: 10 $8,868/year	$39	$79

6 reasons to choose us over Freshdesk

Awards & Recognition

Recommended by Industry Leaders

Honors acknowledging BoldDesk's leading role in the help desk software market

COMPARE

 Get everything
Freshdesk has and more

Get the same features as Freshdesk, plus much more. All BoldDesk features can be customized to your business needs, no code required.

Features

Enterprise



Unlimited End-users
Unlimited Contact Groups
Email to Tickets
Auto Assignment
Advanced Ticket Filtering
Custom Field Display Condition
Satisfaction Surveys
Private Tickets
Workflow Automations
Contact Management
Activity/Task management
Ticket Approvals
Ticket Collaboration
User Access Management
SLA Management
Branding and Customization
Multi Brand Support
Multilingual Help Desk
Multilingual Knowledge Base
Brand Based Email Templates
Reports and Dashboards
Embeddable Widgets & Forms

Features are compared with BoldDesk & Freshdesk with top-tiered plans

WHO WE ARE

BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 20 years. Our flagship component suite includes over 1,900 UI widgets and frameworks that help reduce development time and complexity.

Fortune 500
companies

0 +

Companies

0 K+

Developers

0 M+

Years in business

 Enterprise grade level security & privacy

To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.

Single sign-on

Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.

IP restrictions

IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.

Password policies

Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.

Roles & permissions

Control agent's access to data by giving them certain permissions.

Ticket access scope

Specify an agent’s ticket access level when viewing tickets in the support center.

Brand-based access

Brand access allows you to limit the visibility of the tickets for agents so that they can only access tickets for specific brands.

Whitelist or blacklist senders

Accept or reject the emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.

DKIM for email

DKIM signatures notify the recipient that an email is sent from an authorized domain.

Audit logs

Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.

TEST OUT ALL THE FEATURES OF BOLDDESK

Start with 10 agents for $49
Just fresh in the name, not in the game

Trusted By Companies of All Sizes

Our help desk pricing is fresh, never in the works

6 reasons to choose us over Freshdesk

Enjoy 50% off your costs

Faster setup

Customizable to your needs

Simpler interface

Better customer support