Switch from Freshdesk Keep the power, cut up to 70% of the cost

Free migration & onboarding
1M+ Freshdesk tickets migrated
Zero data loss, zero downtime
Easy to use and faster to deploy across teams

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Trusted by global brands and growing teams alike

Why teams choose BoldDesk over Freshdesk

Rated higher on G2 for ease of setup, quality of support, and ease of doing business Enterprise-ready with SOC 2, GDPR, HIPAA compliance

Stop Overpaying for Freshdesk — Get Every Feature in One Simple Plan.

The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — all included in one simple plan.

You save up to 70% with us.

Number of agents:

‹ 50 ›

5 100

Need pricing for 100+ agents? View our Pricing page

Get Started For Free

Switch from Freshdesk at Zero Risk

Free, done-for-you migration handled by BoldDesk experts.
No data loss, no downtime — keep supporting customers while you switch.
1,000,000+ Freshdesk tickets securely migrated to BoldDesk.
Move everything: tickets, articles, customers, companies, tags, etc.
Go live fast with proven migration playbooks and best practices.

Book a 1:1 Freshdesk Migration Call

Why BoldDesk Outshines Freshdesk

Transparent pricing, faster setup, and smarter AI — without hidden fees, rigid limitations, or unnecessary complexity.


Up to 70% lower, predictable pricing Transparent plans and simple AI credits so finance teams always know the bill.		Costs rise as your team scales Advanced features, automation, and add-ons can quickly increase your total support spend.
Get Every Feature in One Simple Plan All essential features included in a single, transparent plan—no tier restrictions or forced upgrades as you scale.		Pay more to unlock key features Key features are locked behind higher tiers, requiring costly upgrades to unlock full functionality.
Modern, intuitive interface Clean layouts and sensible defaults help teams get productive quickly.		More clicks, more complexity Managing workflows and support operations can take extra setup and admin effort.
Fast launch with free migration Our team migrates tickets and workflows for you, and gets you live quickly.		Setup takes more effort Getting everything configured the way your team needs can take time and ongoing adjustments.
AI Agent built-in at a predictable cost Free starter credits and straightforward pricing help teams adopt AI without billing surprises.		AI costs can add up fast As usage grows, AI and automation features can become harder to predict and budget for.
Simplified, guided onboarding Best-practice workflows, personalized onboarding, and a success team to get everyone productive quickly.		Onboarding needs more internal effort Teams often spend additional time setting up processes, testing workflows, and training agents.
Premium support on every plan Great support is part of the product — not an upgrade.		Higher-touch support may cost extra Faster or more advanced support options are often tied to higher plans.

How Frustrated the Freshdesk Customers Are!

It’s frustrating when your tools get more expensive but not any better. Here’s what real users are saying about moving on from legacy systems.

Frequent updates break workflows, search is inconsistent, and pricing keeps creeping up over time.

Built for speed and reliability.

Enjoy a clean, fast interface with dependable search and transparent pricing that stays predictable as you scale.

Per-agent pricing, add-ons, and optional features make it hard to predict the actual cost.

Simple, transparent pricing from day one.

Get clear, transparent pricing starting at just $99/month for 5 agents—No feature limits.

Cluttered interface and poor usability create extra work and make ticket handling inefficient.

Designed for productivity and ease.

Work with a modern, intuitive interface that helps teams resolve tickets faster with less effort.

Responses are delayed, unclear, and often don’t lead to proper resolution of technical issues.

Reliable support that actually helps.

Get fast, knowledgeable assistance with clear guidance to resolve issues without delays.

Unintuitive design and cluttered workflows make it hard for teams to get up to speed quickly.

Simple to learn, easy to use.

An intuitive, clean interface helps your team get started quickly and stay productive from day one.

Ready to move on from Freshdesk?

Get the same enterprise-grade support platform, up to 70% savings, and a migration team that does the heavy lifting for you.

Free Migration & Onboarding
80% AI Agent Automation

100+ Rich Features
No credit card required

Free Migration & Onboarding
80% AI Agent Automation
100+ Rich Features
No credit card required