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BoldDesk + Shopify Integration ​

Connect your Shopify store and display customer order information. 

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Why you should integrate Shopify with BoldDesk

The Shopify integration enhances the productivity of support teams, enabling them to access and view data about customers and their orders within BoldDesk. 

View Shopify details within BoldDesk

The ticket requester information retrieved from Shopify is displayed on both the ticket and contact details pages when they are matched with an email address. 

BoldDesk displays the following Shopify data in the ticket and contact details pages. 

  • Customer information
  • Customer's recent orders 
  • Customer's entire order history
Simplified Shopify UI with profile icons, text boxes, and a shopping cart for e-commerce management.
Online shopping interface with cart, store, clock, and ticket icons symbolizing e-commerce and efficiency

Connect multiple Shopify stores

Easily connect multiple Shopify stores within BoldDesk. This allows for effortless tracking of customers and order information across all your stores from one unified BoldDesk platform. 

Cancel and refund orders from BoldDesk

Order cancellations and refunds can be managed directly from BoldDesk without having to navigate to Shopify. Our platform streamlines the process, ensuring accurate refunds for every request. Experience a more efficient way to manage transactions with BoldDesk.

Illustration of a person with a laptop beside a browser window showing a Cancel button, shopping cart icon, and a small Shopify store.

For more information on how to get started with the Shopify integration

Installing And Configuring The Shopify App right arrow icon

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  • No credit card required
  • Easy setup
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Explore Essential Pages

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Ticketing System

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Omnichannel Service

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