Our agent portal services are temporarily unavailable. Our team is investigating with high priority. Updates: status page arrow-yellow-color

Claim Your Free Account

BoldDesk + Dropbox Integration

Access files from Dropbox and attach them to tickets and knowledge base articles.

Try For Free
Book Free Demo
Two hands hold puzzle pieces with Dropbox and red logos, surrounded by icons like ticket, bulb, and clock, symbolizing collaboration
Person in green shirt using laptop, surrounded by cloud, database, gear, and link icons, symbolizing digital collaboration

Need for Dropbox integration

The integration of Dropbox enables agents to share different sized files with customers in tickets.

Attaching Dropbox files to a ticket

Search for Dropbox files from your BoldDesk agent portal, view the contents, and attach the files to a ticket when adding replies to messages, private notes, and public notes.

Illustration of a web interface on black background with icons for communication, file storage, documents, and security
Person with lightbulb above head using laptop, books, and Dropbox logo, symbolizing creativity and online learning

Attaching Dropbox files to Knowledge Base

Import files from a Dropbox to knowledge base articles to easily share and distribute documents, videos, and other files with your users. This will help users better understand your product or service and how to use it effectively.

For more information on how to get started with the Dropbox integration

How to configure Dropbox right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK

Start your 15-day free trial with instant access


  • No credit card required
  • Easy setup
Support system interface showing chat list and live chat form for customer assistance
Up arrow icon
Three circular portraits on black background: woman with red flower, person with glasses, smiling curly-haired woman.

We are eager to show you the magic of BoldDesk.

Book Free Demo

Explore Essential Pages

0/6
Check icon

Ticketing System

Check icon

Live Chat

Check icon

Omnichannel Service

Check icon

Task Management Software

Check icon

AI Copilot

Green check icon

Next Step: Experience BoldDesk - No credit card required.

Try it for Free
Book a Demo