BoldDesk + Slack Integration
Connect with Slack and receive notifications in chats and channels.
Need for Slack integration
Slack integration allows you to receive automatic notifications for tickets within chats and channels and handle tickets quicker, increasing your team’s performance.
Receive real-time notifications
Receive fast notifications for each ticketing event and check the progress of tickets in your chats and Slack channels.
Condition-based notifications
Customize notifications sent to chats and channels based on criteria such as brand, category, and status.
For more information on how to get started with the Slack integration
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