What's New Explore the new updates and features of BoldDesk in our November release. Learn more
We believe in transparency and good value. No need to worry about paying extra every time you add a new member to your team. With BoldDesk, a single flat fee covers an unlimited number of agents.
Our free expert migration service makes it simple to switch from Zoho Desk to BoldDesk.
Stop paying thousands of dollars per year for Help Scout and start saving with BoldDesk.
Pro
Unlimited Agents
Plus
$4000 Per Month
Billed Annually
COMPARE
Check out how BoldDesk compares to Help Scout with features and functionalities.
Features |  $1499 / month for |  $4000 / month for |
Pro Plan | Plus | |
Unlimited Agents | ||
Unlimited End-users | ||
Single Sign-On (OAuth and OpenID) | ||
Email to Tickets | ||
Live Chat | ||
Omnichannel Inbox | ||
Auto Assignment | ||
Advanced Ticket Filters | ||
Custom Field Display Condition | ||
Satisfaction Surveys | ||
Private Tickets | ||
Workflow Automations | ||
Contact Management | ||
Activity/Task management | ||
Ticket Approvals | ||
Ticket Collaboration | ||
Ticket Access Scope | ||
User Access Management | ||
SLA Management | ||
Branding and Customization | ||
Multi Brand Support | ||
Multilingual Help Desk | ||
Multilingual Knowledge Base | ||
Brand Based Email Templates | ||
Reports and Dashboards | ||
Embeddable Widgets & Forms |
NOT FULLY SATISFIED WITH BOLDDESK?
We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.
To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.
Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.
IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.
Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.
Control agent's access to data by giving them certain permissions.
Specify an agent’s ticket access level when viewing tickets in the support center.
Brand access allows you to limit the visibility of the tickets for agents so that they can only access tickets for specific brands.
Accept or reject the emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.
DKIM signatures notify the recipient that an email is sent from an authorized domain.
Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.
TEST OUT ALL THE FEATURES OF BOLDDESK
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