BoldDesk® + Calendly Integration

Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.

BoldDesk and Calendly icons are connected with calendar symbols, representing Calendly integration for meeting scheduling
Calendar selection with confirmation checkmark, illustrating Calendly integration for booking support meetings

Why you should integrate Calendly

  • Let customers book meetings during a live chat conversation.
  • Eliminates manual back-and-forth to find available time slots.
  • Automatically creates a BoldDesk ticket with complete meeting details.
  • Keeps agents organized and improves overall response and resolution times.

Schedule meetings from live chat

  • A configured chat workflow sends the Calendly scheduling option to the customer during a live chat.
  • Customers select a time slot directly through Calendly based on your availability.
  • BoldDesk creates a ticket automatically and includes all meeting details such as date, time, participants, requester, assignee, and the meeting link.
Chat conversation linked to calendar invite, showing Calendly integration for scheduling meetings from conversations
Calendar availability shown with ticket details, highlighting Calendly integration for scheduled support sessions

Track meeting changes easily

  • Rescheduled meetings are added as notes in the same ticket.
  • Cancelled meetings automatically close the ticket with a clear cancellation note.
  • All updates stay organized in the ticket timeline for quick reference.
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  • No credit card required
  • Easy setup
  • 80% AI Agent Automation
  • 100+ Rich Features
Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.