What's New Explore the new updates and features of BoldDesk in our March release. Learn More.
Connect with Microsoft Teams and notify a message in a chat and channel.
Microsoft Teams integration allows you to receive automatic notifications for tickets within chats and channels and handle tickets more quickly, increasing the team’s performance.
Receive fast notifications for each ticketing event and check the progress of tickets in your chats and Teams channels.
Add replies and notes, and update ticket properties directly from Microsoft Teams.
Customize notifications sent to chats and channels based on criteria such as brand, category, and status.
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