BoldDesk + Ozonetel Integration
Track and manage every call as a ticket.
Why Integrate Ozonetel with BoldDesk?
-
Enhance Support Quality: Manage calls efficiently and streamline customer interactions.
-
Simplify Communication Processes: Improve team collaboration and productivity.
-
Boost Performance with Real-Time Monitoring: Track and analyze call activity to optimize support.
Make and Receive Calls from BoldDesk
-
Agents can directly make and receive calls within BoldDesk® using Ozonetel’s cloud telephony integration.
-
Transfer calls effortlessly to appropriate departments or support agents for quicker resolutions.
Track All Your Conversations
-
Agents can access call histories directly from BoldDesk.
-
Automatically generate tickets for outbound, inbound, and missed calls.
-
Agents can access complete call details, including call recordings from BoldDesk.
Categorize Your Calls
-
Link Ozonetel numbers to categorize calls for automatic ticket creation.
-
Assign Ozonetel numbers to specific groups or departments.
Test out all the features of BoldDesk
Start your 15-day free trial with instant access
-
No credit card required
-
Easy setup
-
80% AI Agent Automation
-
100+ Rich Features
-
No credit card required
-
Easy setup
-
80% AI Agent Automation
-
100+ Rich Features
