A Contact Us Page provides an easy way for visitors and customers to get in touch and share their thoughts without leaving your website.
No matter what type of business you run, this page should be professional and engaging.
For convenience, this page allows visitors and customers to contact your business anytime easily.
In this blog, we will discuss the best Contact Us Page examples and best practices that anyone can adopt to create a captivating Contact Us Page.
What is a Contact Us Page?
A Contact Us Page is a section on a website where visitors can reach out to share feedback, offer opinions, and gather information about your business.
This page makes it easier for visitors to interact with businesses through their official website. Users can easily reach out to the business when they have all the contact information in one place. This direct communication boosts customer engagement and helps build trust.
Kevin Stirtz famously said, “Every contact we have with customers influences whether or not they’ll come back. We have to be great every time, or we’ll lose them.”
A top-ranking Contact Us Page is a positive way to achieve this.
Top Elements of a Contact Us Page
Avoid overcrowding your Contact Us Page with unnecessary information. Only include the key information without overwhelming your users.
The following are some of the essential elements that you can include to make your Contact Us Page attractive:
- Phone number(s)
- Physical address
- Email address
- Contact forms
- Call to action
- Social media site links
- Support information such as FAQs
- Location map (If necessary)
- Operation hours (If necessary)
A Contact Us Page should be easily accessible on the website. This will prevent visitors from being frustrated when searching for communication channels.
5 Contact Us Page Best Practices
The availability of multiple designs and templates has made it easy to create engaging Contact Us Pages quickly.
You can use them to find inspiration and create a leading Contact Us Page.
However, to make your design outstanding, it’s important to know the best practices.
Take a look at some of the best practices to help you design a proper and outstanding Contact Us Page:
Design a simple and user-friendly interface
Your Contact Us Page design speaks volumes about your company. To make it effective, ensure the design is user-friendly and accessible.
Use simple layouts and clear themes to reduce confusion and help visitors find what they need quickly.
Make your Contact Page design unique
Show your visitors your brand’s distinctive and personal side by adding distinguishing features to your Contact Us Page.
Keep these features consistent across your website to match your brand’s personality.
Provide various contact methods
Customers prefer to use the contact method that suits them best. Offering just one contact option can limit your ability to reach all types of customers.
Include multiple contact options on your site to improve communications and customer support.
Below are some of the contact options to include in your Contact Us Page:
- Email(s)
- Phone number(s)
- Live chat support
- Contact forms
- Social media platforms
Only ask for the required information
Keep your questions short and to the point. If you use a contact form, ask for only essential information to avoid overwhelming your customers.
The goal is to make it easy for visitors to complete the form without ignoring or abandoning it.
To be on the safe side, make sure to include the following information:
- Name
- Contact information (email address, phone number, etc.)
- Message area
Create your Contact Us Page as a landing page
You can generate leads and gain conversions using it as a landing page. The following are some tips to use when creating your Contact Us Page to make it compelling and on the spot to generate leads:
- Warm welcome message: Include a brief, engaging welcome message that offers a warm invitation and highlights your strengths. Enhance it with photos or videos that reflect your brand’s personality for a more inviting feel.
- Engaging call to action: Make sure your call to action is persuasive and aligned with your brand. It should encourage customers to engage with your business more formally.
22+ Best Contact Us Page Examples
If you are thinking of creating or improving your Contact Us Page design, then you are in the right place. This section covers the top Contact Us Page design to help you create a perfect one.
Let’s get started.
BoldDesk
BoldDesk’s Contact Us Page is designed to offer a customer-centric experience for users and visitors. The page starts with a powerful call to action, ‘Get in touch with us’ which is simple, clear, and direct.
Additionally, BoldDesk’s design is simple, easy to use, and navigates even for first-time visitors. It’s well separated to give visitors a more direct approach to their preferred form of contact.
Key characteristics
- Precise, clear and direct call to action.
- Directs users to the self-service page with options such as knowledge base software, user manual, etc.
- Details on the different office locations with their contact information, building images and locations.
- Separate contact information for technical, sales support and general inquiries.
- Multiple options for contact, such as SMS, phone calls, emails, live chat software, etc.
- User-friendly layout and themes.
- Inclusion of a reCAPTCHA feature in their Contact Us Page that enhances security making it more reliable and credible.
Biocon
Biocon’s Contact Us Page is readily accessible and simple making it easier for visitors to contact them at any given time.
Key characteristics
- A map that gives visitors the correct location of their offices
- A nice visual impression of the office including images for the key sectors within the business.
- Inclusion of social media sites and links to self-help articles
Frida
Frida’s Contact Us Page has a way to ease tension to visitors while simultaneously compelling them to make a purchase.
Key characteristics
- Uses unique messages that match the brand personality such as What the FAQs, What’s the fuss?
- Utilizes artificial intelligence (AI) powered chatbots to provide customers with direct answers to their concerns.
- Maintained consistency with clear, direct and humorous words throughout their website for better brand perception.
Asian Paints
Asianpaint’s Contact Us Page has a clear layout and an engaging call to action. It provides a lot of information that enables users to use it easily.
Key characteristics
- Live chat support
- Easy to follow instructions on how to contact support team
- Separated contact information for general categories: shares related, consumer, dealer related and CSR related inquiries
- Simple contact form
ICICI bank
ICICI Bank’s Contact Us Page opens with a warm welcoming statement that shows how they are committed to serving their customers. Additionally, they have separated their customers’ concerns into different sections, reducing confusion for visitors.
Key characteristics
- Easily accessible and user-friendly with colors that match their brand personality
- When you scroll down, there are relevant images that customers can relate to easily.
- Chatbot option for improved customer service.
- Well organized with multiple links to the support options they provide.
Slack
Slack’s Contact Us Page is very effective, combining themes and a clear layout to create a top-notch user experience.
Key characteristics
- Visitors can attach files when reaching out to the support team.
- Use of vibrant imagery that indicates they value communication and people engaging as a community.
- A list of topics to choose from when filling out their contact forms makes it easier for users to find support. This includes self-help resource links, such as FAQs.
T-mobile
T-mobile boasts of a simple layout for its Contact Us Page. It’s highly organized for better customer experiences and provides numerous contact options.
Let’s look at what makes T-mobile to have an outstanding Contact Us Page:
Key characteristics
- Support options for the deaf as well as people with speech disorders.
- Self-support options such as FAQs and short codes that visitors can easily use to resolve issues personally.
- Online customer service option that visitors can access at any time.
Adani Group
Adani’s Contact Us Page is simple to ensure their diverse clients are well directed. They have made sure to provide all the required contact information for all their branches globally.
Key characteristics
- A direct and straightforward contact form.
- Visual imagery that matches the brand personality.
- Well organized and structured making it user friendly.
Accenture
Accenture is a multinational corporation with a highly organized Contact Us Page that avoids confusion for users. It has provided a lot of information so that customers from all over the globe can have an easy time reaching out to their support team.
Key characteristics
- Provision of multiple options for contacts
- Search feature to find offices based on their geographic location
- Easy to use
Search Engine Journal
Search Engine Journal has a simple and detailed Contact Us Page that users can navigate easily. Utilizing their signature colors and a vivid diagrammatic illustration in the Contact Us Page makes it personalized and efficient to tell their brand personality to visitors.
Key characteristics
- reCAPTCHA feature for advanced security.
- A simple and easy to use contact form that provides some of the common questions visitors have.
- A motivating, welcoming message with a clear and compelling call to action.
iMPACT
iMPACT’s Contact Us Page has a simple interface that makes it easy to use giving customers a better experience.
Key characteristics
- Map for physical office locations
- Use of visuals that match the brand
- Easy to navigate
- Multiple contact options
Tune
Tune has simplified Contact Us Pages with a vibrant appeal to visitors, giving them visual and text appeal to match their brand.
Key characteristics
- Provided contact information for all their available offices.
- Warm and formal call to actions with visual imagery that matches their brand personality.
- Highly organized platform providing multiple contact channels for visitors.
Salesforce
Salesforce has a straightforward and visually appealing Contact Us Page. The simple design is assuring as a visitor because of how easy it is to use.
Key characteristics
- Clear and engaging call to action
- Provision of numerous contact options
- Live chat feature supported for better communication
- A simple design where users can access everything at a go
Reliance Industries Limited
Reliance Industries Limited Contact Us Page offers highly organized features with a clear layout for a smooth customer experience.
Key characteristics
- Simple and easy-to-follow layout for better customer experience.
- Easily accessible.
- Provision of numerous contact options including links to their social media sites.
- Map to provide the exact location for their visitors.
Coca-Cola
The famous soft drink company, Coca-Cola has one of the most informative Contact Pages. They have offered options for general customer concerns, media releases, statements and self-help resources.
Key characteristics
- Direct and easy to use
- Links to press releases and company statements, self-help resources and careers
- Provision of multiple contact information
Keller Williams
Keller Williams (KW) Contact Us Page has a professional look with visuals that align with their brand. They provide different sections where visitors can engage with their network of agents and franchises to give customers a wonderful experience.
Key characteristics
- Visitors can find solutions to their concerns by searching for a specific agent or a preferred location. This enables a 24/7 customer service.
- The website design features live imagery that can easily captivate visitors.
J.P. Morgan
J.P Morgan’s Contact Us Page is very simple and direct. Simplicity makes it easier for visitors to find information quickly. They boast a user-friendly experience for highly stressful situations requiring urgent support.
Key characteristics
- Provision of links to self-help resources and FAQs
- reCAPTCHA feature for security
Sleeknote
Sleeknote’s Contact Page shows how it is committed to serving its customers and visitors with a simple and lead generating call to action. Its warm color is inviting and gives visitors an ultimate customer-oriented impression.
Key characteristics
- Easy to use
- Live chat option
- Engaging imagery
- Links to book a demo, help center, and a partnership program
Marvel
Marvel has focused on using visuals to create a lasting impression to their users. As a software design company, the visuals match their brand personality giving users a seamless experience.
Key characteristics
- Simple contact form including only the relevant information
- Engaging call to action
- Maps to offer visitors the exact geographical position
Podia
Through their Contact Us Page, you can feel how Podia values its customers. When you scroll down, they talk about their support team in a fun and interactive way. The provided information on fun facts can help you easily identify a preferred support agent.
Key characteristics
- Provided information on their working hours for convenience
- Details of support agents for a personalized feel
- Easy to access and use
PeopleMetrics
PeopleMetrics has a leading Contact Us Page that is highly simplified, clear and precise. The page is one to be admired because of the professional look.
Let’s look at the major features that make the page appealing.
Key characteristics
- Provision of a map to guide visitors on the exact location of their office
- Inclusion of only the requirements in the contact forms
Mailchimp
Mailchimp’s Contact Us Page is intuitive and easy to use. By providing directions to customers on relevant topics, customers are assured of a quick response and resolution time.
Key characteristics
- A simplified contact process with tutorials on relevant topics
- Live chat option
- Links to self-help resources, office locations, multiple contact options
Common Contact Us Page FAQs
It’s natural to still have questions on Contact Us Page. Let’s look at the available FAQs that you can use to have a better understanding of Contact Us Page designs:
Is it necessary to include a Contact Us Page on my website?
Yes. A Contact Us Page provides customers with personalized directions to reach out to your business. It’s also a way to prove to your customers how committed you are to serving them, thus building customer trust.
How can a person create a Contact Page?
Fortunately, the trouble of creating Contact Us Pages has been reduced by the availability of easy-to-use and cheap templates.
All you have to do is choose a simple template and then customize it to match your brand personality. Below are some of the sample Contact Us Page and websites to find them.
Nicepage
Nicepage offers free sample contact forms with many more to meet your business demands.
Jotforms
Jotforms has a wide array of contact us page templates. You can easily pick and customize one to generate leads while communicating your business needs.
What are formal yet attractive ways to say contact us?
First impressions count, so the Contact Us message must be attractive and professional. You can use the following in addition to Contact Us:
- Send us a message
- Let’s connect
- How can we help you?
- Talk to us
- Get in touch
- Let’s talk
- Do you have any questions?
- We’re here to help
Connect with your customers easily with a Contact Us Page
If you are a business, always include a Contact Us Page on your website. This ensures customers and visitors can easily reach out to your business with ease.
It has to be professional, engaging with a simple design to direct customers on how to find you. This helps build a solid and lasting relationship between the business and the customers.
With a Contact Us Page, customer requests will be reaching you in large numbers. At BoldDesk, we have an omnichannel inbox that handles customer requests from all communication channels in a unified platform.
This improves your agent’s productivity because they no longer have to switch between applications to respond to customers.
To access these features and more, sign up for a 15-day free trial or book a live demo to experience these first hand.
You can also contact our support team for further inquiries and learn more about our top help desk software.
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