What's New Explore the new updates and features of BoldDesk in our November release. Learn more
BoldDesk’s AI Copilot equips agents with instant knowledge and puts the correct information at their fingertips, resulting in faster resolutions and happier clients.
BoldDesk’s AI Copilot analyses your ticket conversations and generates personalized responses based on the most relevant knowledge base articles.
Get instant answers to your questions, just like having a personal assistant.
Focus on complex issues while Copilot handles routine inquiries, leading to faster resolutions and happier customers.
Expand your thinking , ensuring your message is clear and impactful.
Translate your message into over a dozen languages, fostering effective communication worldwide.
Adjust the voice of your message to match the situation, from professional to casual and everything in between.
Struggling to keep up with lengthy ticket conversations? With BoldDesk AI, it's a breeze!
Ditch the manual read-through. Get a quick and concise AI summary of each conversation, highlighting the key points.
Gain valuable insights into sentiment and intent. This lets agents respond with empathy and address the customer's concerns.
Enjoy BoldDesk AI free for the first 90 days. After that, it will be available as an add-on with additional pricing.
BoldDesk uses Azure OpenAI services to deliver AI capabilities. Azure OpenAI and BoldDesk ensure that your data is not shared with any third parties, including OpenAI. Your data is exclusively used for your tenant, and we comply fully with the GDPR.
Momentum, Enterprise, Pro, and Business plans support BoldDesk AI features.
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