What's New Explore the new updates and features of BoldDesk in our November release. Learn more
Bridge language barriers, enhance communication, and delight customers worldwide using BoldDesk.
Multilingual support enables companies to reach a global audience and effectively address customer needs. Creating a self-service portal in multiple languages will enable your customers to easily find solutions, enhancing their search experience and optimizing your support process.
A multilingual knowledge base empowers you to deliver efficient customer service across the globe in your clients’ languages.
With the multilingual feature enabled, a customer portal can offer extensive localization support, allowing users to specify their preferred language in their profiles.
Localization is widely supported across various sections of the agent portal. Agents have the flexibility to adjust their language preferences within their profiles.
To cater to a diverse audience, field names within a website can be localized to accommodate multiple languages. This localization extends to system fields, custom field names, status, priority, and drop-down option values.
Email notification templates can be configured to accommodate various languages, allowing for personalized templates to be created for each specific language.
To cater to a wide range of users, customer satisfaction surveys can be configured to accommodate multiple languages.
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