Flat-rate team plans start at $49 for 10 agents. View plan

Next-Generation Support System for B2B Companies

Effortlessly resolve 70% of customer inquiries with our all-in-one platform. AI, automation & omnichannel support deliver a seamless experience.

Trusted By Companies of All Sizes

Modern, Fast, Simple – an all-in-one platform for your support needs

Enhance support with an AI-driven enterprise ticketing system. Automate tasks efficiently!

Provide real-time customer support directly through your website or app for better engagement.

Manage all support channels—chat, email, WhatsApp, Facebook, Instagram, Slack, MS Teams, SMS—in one place.

Boost efficiency and reduce the support workload with generative AI and smart automations.

Empower customers with a centralized, self-service repository of information and resources.

Easily create, assign, and manage tasks to resolve customer issues and questions efficiently.

Explore all features

Accomplish more in less time with Generative AI

Faster replies, happier customers

AI Copilot speeds up replies to customers with suggestions, grammar checks, and translations to the customers’ native languages.

Boost efficiency with instant insights

Reply assistant

Tickets to articles

Accomplish more in less time with generative AI

Faster replies, happier customers

AI Copilot speeds up replies to customers with suggestions, grammar checks, and translations to the customers’ native languages

Boost efficiency with instant insights

Use AI to summarize past conversations so that agents can understand the context around a ticket for faster customer service.

Reply assistant

AI Copilot gives agents relevant solutions from their knowledge base to use in responses.

Tickets to articles

AI Copilot turns resolved tickets into knowledge base articles by identifying article opportunities, writing drafts, and polishing them for you.

  Achieve higher productivity in all your teams

Automate

Collaborate

Reporting

Customization

Automate

Collaborate

Reporting

Customization

BoldDesk vs. Other Help Desks

We're with you every step of the way. No matter what plan you choose, our services are designed to enhance the value of your investment.

		Other Help Desks
Pricing	Team-Based plans start at $49 for 10 agents.	Costs rise with per-agent charges.
Free Migration	Transfer data to BoldDesk at no cost.	Free migration often limited to higher plans.
Best-in-Class Support	Full support on all plans, including trials.	High-tier plans may be required for full support.
Effortless Onboarding	Quick setup.	Onboarding may be slow or require fees.
Budget-Friendly	Pay only for features you need, with no hidden fees.	Extra fees for features or support may apply.

Seamlessly integrate all your favorite tools

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

Learn more about integration

Don’t take our word for it

Here are a few kind words from some of our happy customers.

Awards & Recognition

Recommended by Industry Leaders

Honors acknowledging BoldDesk's leading role in the help desk software market

WHO WE ARE?

BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 22 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.

Fortune 500
companies

0 +

Companies

0 K+

Developers

0 M+

Years in business

TEST OUT ALL THE FEATURES OF BOLDDESK

Flat-rate team plans start at $49 for 10 agents. View plan

Next-Generation Support System for B2B Companies

Trusted By Companies of All Sizes

Modern, Fast, Simple – an all-in-one platform for your support needs

Ticketing System

Live Chat

Omnichannel

AI Copilot

Knowledge Base

Task Management

Accomplish more in less time with Generative AI

Faster replies, happier customers

Boost efficiency with instant insights

Reply assistant

Tickets to articles

Accomplish more in less time with generative AI

Achieve higher productivity in all your teams

Smart assignment

Workflow rules

SLA enforcement

Agent shifts

Notes and mentions

Shared ownership

Canned responses

Parent-child ticketing

Support monitoring

SLA metrics

Team performance

Customer satisfaction

Rebranding

Custom ticket forms

Custom domain

Fully customizable

BoldDesk vs. Other Help Desks

Seamlessly integrate all your favorite tools

Don’t take our word for it

"A Solution That Professionalizes Customer Service in Minutes"

"Complete platform for ticket management"

"A great product at an affordable price"

"Excellent tools to use"

Awards & Recognition

Recommended by Industry Leaders

BoldDesk by Syncfusion

Start your 15-day free trial with instant access

  Achieve higher productivity in all your teams