HELP DESK TICKETING SYSTEM

Effortless Ticketing, Seamless Resolutions

Unlock the potential of your help desk with BoldDesk revolutionary help desk ticketing system.

Trusted by companies of all sizes

Streamline Your Customer Service Experience Like Never Before

BoldDesk is the all-in-one customer support solution that transforms the way help desk agents and managers handle customer inquiries.

Revolutionize Your Support Delivery With BoldDesk

Superior Organization

Enhanced Collaboration

Productivity Amplified

Customer Satisfaction Soaring

Claim Your Free Trial

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Features Geared for Your Help Desk’s Success

BoldDesk tackles the complexity of help desk management with a suite of features designed for real-world demands.

Ticket Automation

Convert queries into tickets with ease and assign them based on agent expertise.

Omnichannel Support

Manage all customer interactions in one place, regardless of where the inquiry came from.

Performance Analytics

Use the power of data to optimize your help desk team’s effectiveness.

Customizable Workflows

Tailor the system to fit your organization’s unique processes.

Real Success, Real Stories

Hear from help desk heroes just like you who have transformed their customer service with BoldDesk.

"A great product at an affordable price"

BoldDesk cut our response times in half while keeping our agents focused on high-value issues.

John S.

Posted on Jun 21, 2024

"Excellent tool to use"

Thanks to BoldDesk’s AI-driven workflows, our ticket resolution rate is at an all-time high.

Harsha R.

Posted on May 08, 2024

"A Solution That Professionalizes Customer Service in Minutes"

Switching to BoldDesk was seamless—our entire team adapted in just a few days.

Carlos Rafael R.

Posted on Oct 09, 2024

Endorsed by Industry Experts

Unlimited Agents

Transparent Pricing, Tailored Plans

Choose the right plan for your help desk team without any surprises.

Choose the number of customer tickets per month 500 Tickets

500 1500 2500 3500 4500 6000 8000 10000 More

Essential

Talk to us

$0.00 ^/month _{$0.00 billed yearly}

0 tickets/year
$0.3 per overage ticket

Includes these features:

Pro

Talk to us

$0.00 ^/month _{$0.00 billed yearly}

0 tickets/year
$0.4 per overage ticket

All Essential features, plus:

Business

Talk to us

$0.00 ^/month _{$0.00 billed yearly}

0 tickets/year
$0.5 per overage ticket

Scalable pricing model tailored for your team

All Pro features, plus:

Need More Tickets? Let’s Build a Custom Plan for You—Talk to Our Experts Today!

Usage	Essential	Pro	Business
No. of Agents	Unlimited	Unlimited	Unlimited
No. of contacts/end users	Unlimited	Unlimited	Unlimited
Tickets	0	0	0
Ticket overage fee	$0.3/ticket	$0.4/ticket	$0.5/ticket
Chat conversations	–	0	0
Chat conversation overage fee	–	$0.4/chat	$0.5/chat
Activities/tasks	–	–	0

Seamless Integration, Infinite Possibilities

BoldDesk plays well with others, so you can integrate with tools you already use, from CRMs to eCommerce platforms.

Your Data, Secured and Compliant

Earn customer trust with top-tier security and privacy standards. BoldDesk offers:

BoldDesk in Action

Your search for a comprehensive help desk ticketing system ends here. Streamlined, robust, and built to address your customer support challenges, BoldDesk ensures each ticket leads to more than just a resolved issue, but to a customer delighted with your service.

Don’t just keep up — lead the way with BoldDesk.

TEST OUT ALL THE FEATURES OF BOLDDESK®

Effortless Ticketing, Seamless Resolutions

Trusted by companies of all sizes

Streamline Your Customer Service Experience Like Never Before

Unify Your Support Channels

Elevate Help Desk Agent Efficiency

Optimize Task Management

Revolutionize Your Support Delivery With BoldDesk

Superior Organization

Enhanced Collaboration

Productivity Amplified

Customer Satisfaction Soaring

Features Geared for Your Help Desk’s Success

Real Success, Real Stories

"A great product at an affordable price"

"Excellent tool to use"

"A Solution That Professionalizes Customer Service in Minutes"

Endorsed by Industry Experts

Transparent Pricing, Tailored Plans

Essential

Pro

Business

Seamless Integration, Infinite Possibilities

Your Data, Secured and Compliant

BoldDesk in Action

Start your 15-day free trial with instant access