What's New Explore the new updates and features of BoldDesk in our November release. Learn more
Connect with your customers where they are. All-in-one centralized platform for streamlined support operations and enhanced customer satisfaction.
Centralized ticketing management
Multiple-language support
Smart mobile help desk
Knowledge base software
Real-time collaboration
Task management
Trusted By Companies of All Sizes
Streamline your support workflow with our easy-to-use ticketing system. Create, assign, and track tickets with a few clicks.
No steep learning curve here. Our intuitive interface ensures that your team can start using the system with minimal training.
Empower your customers and support team with a comprehensive knowledge base. Get quick answers to your questions, anytime, anywhere.
Save time and reduce manual effort. Automate routine tasks, such as ticket assignment and status updates, so your team can focus on solving customer issues.
Tailor the system to match your organization's unique requirements. Customize categories, tags, and workflows to fit your support model.
Effortlessly manage tasks, collaborate in real-time, and enhance teamwork with our task management features for streamlined issue resolution and increased efficiency.
Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
For medium businesses
For medium businesses| Save with BoldDesk |  |  |  |  |
|---|---|---|---|---|
Number of agents: 10  $11,412/year | $199/month | $1,150/month | $790/month | $1,650/month |
Number of agents: 25 $27,912/year | $549/month | $2,875/month | $1,975/month | $4,125/month |
Number of agents: 50 $54,612/year | $1,199/month | $5,750/month | $3,950/month | $8,250/month |
Number of agents: 100 $114,012/year | $1,999/month | $11,500/month | $7,900/month | $16,500//month |
* Based on Zendesk pricing
| Save with BoldDesk | | | | |
|---|---|---|---|---|
Number of agents: 10 $9,120/year | $390/month | $1,150/month | $790/month | $1,650/month |
Number of agent: 1 $912/year | $39/month | $115/month | $79/month | $165/month |
Number of agent: 3 $2,736/year | $117/month | $345/month | $237/month | $495/month |
Number of agent: 5 $4,560/year | $195/month | $575/month | $395/month | $825/month |
Number of agent: 10 $9,120/year | $390/month | $1,150/month | $790/month | $1650/month |
Number of agent: 15 $13,680/year | $585/month | $1,725/month | $1,185/month | $2,475/month |
Number of agent: 25 $22,800/year | $975/month | $2,875/month | $1,975/month | $4,125/month |
Unlimited AgentsUnlimited ArticlesUnlimited End-users
How many agents do you have?
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Here are a few kind words from some of our happy customers.
We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.
Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.
BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.
The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.
WHO WE ARE
Syncfusion has been helping developers worldwide build powerful line-of-business software for over 20 years . Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.
MOBILE HELP DESK
A help desk in your pocket! With the BoldDesk mobile help desk app, you can serve your customers from anywhere.
TEST OUT ALL THE FEATURES OF BOLDDESK
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