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Cookie Policy

Syncfusion Cookies and Tracking Notice

Effective February 2025

This Notice will detail how Syncfusion uses cookies, web beacons, and other technology to collect information on Syncfusion’s website.  We encourage you to periodically review this Notice as Syncfusion may update it from time to time.  Updates will be reflected in the Effective Date at the top of this Notice. See our Privacy Policy to learn how we protect your privacy.

Syncfusion uses cookies and other technologies for storing and honoring your preferences and settings on our website, enabling you to sign into your account, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

Cookies are placed on your device to enable features and functionality, as well as to store individualized preferences for essential features and additional services provided by Syncfusion. For example, cookies ensure that items you add to your cart stay there if you leave the site and come back. They also help us identify your device, secure your access to our website, and even notify us if someone tries to access your account from a different device. Cookies can also be used to recognize language preferences.

What is a Cookie

Cookies are small text files created when your web browser loads a particular website.  These text files are sent to your browser from websites you visit and downloaded to the computer or mobile device you are using to access such sites.  Later, cookies are sent back to the site each time you visit it, or to other sites that recognizes these cookies.

Opting Out

Disclaimer: You will not be able to opt out of strictly necessary cookies.  If you set your browser or device to refuse cookies, you may not be able to use all the features of the Syncfusion website.

Managing Cookies Preferences in Your Browser

Most browsers contain options which allow you to manage whether to allow websites to accept cookies and to clear cookies and browsing data. For example, Google Chrome’s settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.

Managing Cookies Preferences on a Mobile Device

Many mobile devices and applications offer options to manage similar technologies, like unique identifiers used to recognize an app or device. For instance, on Android devices, you can control the Advertising ID, while on Apple devices, you can manage the Advertising Identifier in your device settings. Additionally, app-specific identifiers can often be managed within the app’s settings.

Your mobile operating system may also provide additional choices to opt out of interest-based advertising or reset your mobile identifiers. For instance, on iOS devices, you can utilize the “Allow Apps to Request to Track” setting, while on Android devices, you can use the “Opt out of Interest-Based Ads” setting. These settings empower you to restrict the use of information about your app usage for the purpose of serving personalized ads based on your interests.

Managing Cookie Preferences on Our Website

You can manage your preferences relating to the use of cookies on our website by visiting:

https://www.bolddesk.com/legal/cookie-policy

Updates & Changes to This Notice

We may update this Cookie and Tracking Notice from time to time to reflect changes in technology, legal requirements, or our business operations. When we do, we will revise the Effective Date at the top of the Notice and, where required by applicable law, provide additional notice (e.g., via email or a prominent banner on our website). We encourage you to review this Notice periodically to stay informed about our use of cookies and related technologies.

 

GDPR and EU Visitors

 

2.1 Our Legal Basis for Using Cookies (GDPR/EU Visitors)

For visitors from the European Economic Area (EEA), the UK, or Switzerland:
We process strictly necessary cookies based on our legitimate interests (to ensure our website functions properly). We process all other cookies (e.g., analytics, performance, and advertising cookies) based on your consent. When you visit our website, you will see a cookie banner or similar mechanism prompting you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking on our “Cookie Settings” link or by adjusting the settings in your web browser.

2.2 Data Sharing with Third Parties

We may use third-party service providers that set cookies on our website, such as analytics providers (e.g., Google Analytics), social media platforms (e.g., LinkedIn, Facebook), or advertising partners. These third parties may receive certain data (such as your IP address, device information, and browsing behavior) to help us analyze website traffic, personalize content, and measure the effectiveness of our advertising.

Where required by law, we obtain your prior consent before placing or enabling these third-party cookies on your device. Each third party is responsible for its own privacy practices, and we encourage you to review their privacy policies to learn more about how they handle your data.

Consent Mechanisms & Withdrawal of Consent

If you are subject to laws requiring consent for non-essential cookies (such as the GDPR in the EEA or the UK), our website will display a cookie banner that allows you to:

  • Accept all cookies.
  • Reject all non-essential cookies.
  • Customize your cookie preferences (e.g., enabling only certain categories).

Withdrawing Consent:
You can change your preferences or withdraw your consent at any time by:

  • Visiting our Cookie Settings link (if available on every page or in the footer).
  • Adjusting your web browser settings to block or delete cookies.

However, please note that blocking or deleting cookies may affect your ability to access some site features.

California Residents (CCPA/CPRA)

For California residents, we may collect and share certain personal information as described in this Cookie and Tracking Notice and our broader Privacy Policy. Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

  • Know the categories and specific pieces of personal information we collect about you.
  • Request deletion of your personal information.
  • Opt out of the “sale” or “sharing” of your personal information, if applicable.

We have included a prominent “Do Not Sell or Share My Personal Information” link (Privacy Policy) you can exercise your right to opt out of any sales or sharing of your personal information. If you have any questions or concerns, please contact us at legal@syncfusion.com.

 

Questions

Please send your comments and questions regarding this policy to the following address:

Syncfusion, Inc.

2501 Aerial Center Parkway

Suite 111

Morrisville, North Carolina 27560

ATTN: Legal Affairs: privacy@syncfusion.com

 

We will do our best to respond to all inquiries within 30 days.

 

Cookies that we use

Cookie Category Cookie Name Description Duration
Advertisement _fbp Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months
Advertising muc_ads This cookie is used for targeting and advertising purposes. It helps track and personalize advertising content to enhance user experience. 1 year 1 month
Advertising _omappvs Cookie is used to identify returning visitors 20 minutes
Analytics _ga This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 1 year 1 month
Analytics _ga_195SBJXTQK This cookie is used by Google Analytics to persist session state. 1 year 1 month
Analytics _gid This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. 1 day
Analytics _ga_R3Q3BGFFC9 This cookie is used by Google Analytics to persist session state. 1 year 1 month
Analytics _gat_gtag_UA_233131_1 This cookie is part of Google Analytics and is used to limit requests (throttle request rate). 46 seconds
Analytics _gat_gtag_UA_233131_39 This cookie is part of Google Analytics and is used to limit requests (throttle request rate). 51 seconds
Analytics referralurl The referralurl cookie stores the URL of the referring website that directed the user to the current site. It helps in tracking traffic sources and analyzing referral performance. 1 month
Analytics LeadEntryUrl The LeadEntryUrl cookie stores the first URL a user visited when they entered the website. It helps in tracking the initial touchpoint for lead generation and user journey analysis 1 month
Analytics secondaryreferralurl The secondaryreferralurl cookie stores an additional referring URL if the user navigates through multiple referral sources. It helps in tracking multi-touch attribution and user journey analysis. 1 month
Analytics ph_phc_WQC1dKSfi8bNGKbpd5a Ws5f9kJ380iKEJ3I8vmW3a5H_posthog cookie is associated with PostHog, an analytics tool. It is used to track user interactions, behavior, and events on the website for performance monitoring and product analytics. 1 year
Analytics ph_phc_WQC1dKSfi8bNGKbpd5a Ws5f9kJ380iKEJ3I8vmW3a5H_ tracking and analytics cookie set by PostHog, used to collect user behavior data, track interactions, and analyze website usage for performance and improvement. 1 year
Analytics ph_phc_WQC1dKSfi8bNGKbpd5a Ws5f9kJ380iKEJ3I8vmW3a5H_posthog This cookie is set by PostHog, an analytics platform. It is used for tracking user interactions, session data, and website performance analytics to help improve user experience. 1 year
Analytics ph_phc_WQC1dKSfi8bNGKbpd5a Ws5f9kJ380iKEJ3I8vmW3a5H_posthog This is a PostHog analytics cookie used to track user interactions, sessions, and website performance for behavioral analysis and improvement. 1 year
Analytics ph_phc_WQC1dKSfi8bNGKbpd5a Ws5f9kJ380iKEJ3I8vmW3a5H_posthog This is a PostHog analytics cookie used for tracking user interactions, sessions, and website performance to improve user experience and analytics. 1 year
Analytics snowplowOutQueue_snowplow_cf Snowplow analytics cookie used to temporarily store event data in the client’s browser before sending it to the Snowplow collector for tracking user interactions and website analytics. Session
Analytics snowplowOutQueue_snowplow_cf This cookie is typically set by Snowplow Analytics to temporarily store queued events before they’re transmitted to the data collection endpoint.
Snowplow analytics cookie used to temporarily store event data in the client’s browser before sending it to the Snowplow collector for tracking user interactions and website analytics.
local
Analytics _cohortId This cookie is typically set by analytics platforms to group users into behavioral cohorts for tracking engagement patterns over time.
cookie used to assign users to a specific cohort for analytics, A/B testing, or personalized experiences based on user behavior or demographics.
session
Cloud Load Balancer GCLB This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. Session
Cloud Load Balancer _GRECAPTCHA Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. 6 months
Feature Management __Secure-ROLLOUT_TOKEN This cookie is typically set by feature flag services to manage experimental feature rollouts and A/B testing configurations.
security-related cookie used to manage feature rollouts and A/B testing, ensuring controlled deployment of new features to specific users.
6 months
Functional bd_wid_settings/7c2ce72d-9cff-4870-b488-64d64f002046 cookie likely stores widget-related settings or preferences for a specific user session or device. It helps in maintaining customized widget behavior on the website. 7 days
Functional Analytics bd_wid_settings/f465c482-ed2b-4486-8231-44bdf7fcbaf7 cookie stores widget-related settings or preferences for a specific user or session. It helps in maintaining a consistent widget experience on the website. 7 days
Functional Analytics bd_wid_settings/eb3249ce-a4c1-4688-bf17-5c3eb633ca91 Cookie is likely a configuration or preference-related cookie, possibly used to store widget settings or user-specific UI preferences for a web application. 7 days
Management __cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 30 minutes
Management _fuid This cookie may be used to track users across websites to enhance the performance and functionality of our services, or it may support analytics and personalization by collecting information about how visitors use the website. 1 year 1 month
Management __cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 30 minutes
Management li_gc Used to store guest consent to the use of cookies for non-essential purposes 6 months
Management __cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 30 minutes
Marketing guest_id_marketing This cookie is used to identify a visitor across visits and devices. It allows the website to present the visitor with relevant advertisement based on the visitor’s preferences. 1 year 1 month
Marketing _omappvp Cookie is used to identify returning visitors 1 year 1 month
Marketing guest_id_ads This cookie is associated with Twitter’s advertising services. It is used to identify and track the website visitor to display personalized ads based on the user’s preferences and interaction with the website. 1 year 1 month
Marketing guest_id This cookie is set by Twitter to identify and track the website visitor. 1 year 1 month
Marketing bcookie This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media. 1 year
Marketing lead_source The lead_source cookie tracks the origin of a lead, such as a referral source, campaign, or traffic channel. It helps in analyzing and optimizing marketing efforts. 1 month
Marketing leadParams The leadParams cookie stores additional parameters related to a lead, such as campaign details, user preferences, or form submission data. It helps in lead tracking and marketing analytics. 1 month
Marketing lead_category The lead_category cookie is typically used for tracking and categorizing potential leads based on user behavior on the website. It helps in segmenting users for targeted marketing and analytics. 1 month
Security bdtm_csrftoken Cookie is a security cookie used for Cross-Site Request Forgery (CSRF) protection, ensuring that requests originate from trusted sources. Session
Security .AspNetCore.Antiforgery.u9mrmwGublY Cookie is an anti-forgery cookie used in ASP.NET Core applications to prevent Cross-Site Request Forgery (CSRF) attacks by validating request authenticity. Session
Security bdcp_csrftoken This cookie is typically set by security frameworks to protect sensitive operations (e.g., payments) with secondary CSRF validation.
security cookie used for Cross-Site Request Forgery (CSRF) protection, ensuring that requests originate from a trusted source.
Session
Session management .AspNetCore.Session This cookie is used to store a unique identifier for your session. The session cookie is not persisted on your hard disk. Session
Strictly Necessary auth.cartSessionId This cookie is strictly necessary to preserve shopping cart contents and ensure continuity during user navigation Session
Strictly Necessary ssupp_7f97438ce10bc84be6b971
1d9e719c66d9f77bcd
This cookie is strictly necessary for maintaining core session data required for basic website functionality. Session
Strictly Necessary auth._token_expiration.auth0 This cookie is strictly necessary for managing user authentication tokens and maintaining secure sessions via Auth0 integration. Session
Strictly Necessary auth._refresh_token_expiration.auth0 This cookie is strictly necessary for managing user authentication tokens and maintaining secure sessions via Auth0 integration. Session
Strictly Necessary auth._token.auth0 This cookie is strictly necessary for managing user authentication tokens and maintaining secure sessions via Auth0 integration. Session
Strictly Necessary auth.redirect This cookie is strictly necessary to preserve post-authentication redirect URLs for seamless user workflows. Session
Strictly Necessary auth.strategy This cookie is strictly necessary to remember the selected authentication strategy (e.g., password, SSO) between sessions Session
Strictly Necessary auth.savedSearchesIds This cookie is strictly necessary to preserve user-specific saved search configurations across sessions in authenticated contexts. Session
Strictly Necessary auth.auth0.pkce_code_verifier This cookie is strictly necessary for Auth0’s PKCE authentication flow to securely store cryptographic verification codes during OAuth login processes. Session
Strictly Necessary auth.auth0.pkce_state This cookie is strictly necessary for Auth0’s OAuth flow to maintain state validation during PKCE authentication requests. Session
Strictly Necessary auth._refresh_token.auth0 This cookie is strictly necessary for securely storing refresh tokens that maintain extended user sessions in Auth0-authenticated applications. Session
Strictly Necessary auth.auth0.state This cookie is strictly necessary for Auth0’s OAuth workflow to validate state parameters and prevent cross-site request forgery during authentication. Session
Tracking _rdt_uuid This cookie is used to identify a browser over time to show relevant advertisements to users by collecting data on their preferences and behavior across multiple sites. 3 months
Tracking _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services 3 months
Tracking lidc This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website. 1 day
Tracking personalization_id This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 1 year 1 month
Tracking YSC This cookie is set by YouTube to track views of embedded videos. Session
Tracking VISITOR_INFO1_LIVE This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 months
Youtube VISITOR_PRIVACY_METADATA This cookie is used to store the user’s consent and privacy choices for their interaction with the site. It records data on the visitor’s consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions. 6 months

 

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