Starting a small business can be overwhelming. Anyone familiar with running or owning a small business is well aware of the numerous obstacles and challenges encountered on the path to prosperity and expansion.
Thankfully, the progression of technology has led to the development of various software applications designed to simplify business operations and reduce the workload.
Selecting the most suitable small business tools can significantly enhance your team’s productivity and efficiency.
However, pinpointing that small business software is not easy. In this blog, we explore a selection of tools that have become essential companions for small business owners on their journey to success.
Owners of small businesses frequently operate with limited resources, a situation aggravated by rising inflation.
Priorities such as enhancing marketing efforts, streamlining task management, or growing your team remain essential, but in times of financial constraint, it may be necessary to try to achieve more with fewer resources.
Following is a list of some of the best software for small businesses that we’ve found.
BoldDesk is an excellent customer service software package, providing a comprehensive solution tailored to the needs of small and medium-sized businesses.
With its user-friendly interface, small businesses can effortlessly manage customer inquiries, resolve issues promptly, and create an optimized customer experience.
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As entrepreneurs navigate the difficulties of building and growing their ventures, BoldDesk provides the support, small business tools, and insights needed to offer their customers excellent interactions.
Whether you’re looking to organize your customer support service or make informed decisions based on data, BoldDesk can help small businesses thrive.
Schedule a live demo to explore the ways in which BoldDesk can improve your small business’s operations. Start a free trial to experience the wide array of features available.
If you have any questions about the product or how it works, feel free to contact the BoldDesk support team for assistance.
Pricing
BoldDesk presents three pricing categories for its customers to choose from, depending on which features you need to access. You can get a discount for paying yearly instead of monthly.
Include tiered pricing options for teams with 10, 25, 50 or 100 agents.
Our exclusive program, tailored for startups, gives you 10 Momentum plan agents for free for your first year.
Free trial duration: 15 days
Securing the services of an expert graphic designer can be a significant investment, which may not be immediately feasible for your budget.
Canva, with its user-friendly platform and design capabilities, is a budget-friendly alternative software for small businesses looking to elevate their brand presence.
It enables individuals to arrange visuals, text, and other elements via a drag-and-drop interface, suitable for crafting designs for both digital and printed media.
Canva offers an array of ready-to-use templates for social media banners, promotional flyers, various events, and a multitude of documents such as presentations, letters, and reports.
Canva is a design playground that allows small businesses to design professional and visually appealing content.
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Free plan: Available
Mailmodo aids businesses in constructing and expanding their email automation framework through an intuitive visual builder featuring drag-and-drop workflows for automating time-based drip series.
Simplifying the process, they offer an easy way to ensure responsiveness across various devices and include an in-built open rate suggestions feature to rectify errors before sending emails.
Moreover, Mailmodo’s AMP technology presents a myriad of interactive elements, including calendars, forms, surveys, live ratings, reviews, polls, and widgets, allowing users to gamify emails directly within the message.
This minimizes redirections and enhances engagement, offering a seamless experience for both senders and recipients.
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Free plan: A 21-day free trial is available.
DocHipo is an AI-powered, all-in-one document design tool that small businesses can use to create on-brand content within minutes, even without prior design expertise.
Users can find design templates catered to specific niches or topics with relevant copy and on-theme visual elements that require minimal tweaking for faster content production.
The variety and freshness of the templates across business use cases, exclusive vector graphic elements created by in-house artists, and customization options to support creative freedom help you stand out effortlessly.
DocHipo’s super-intuitive and straightforward interface, with almost no learning curve and a flexible drag-and-drop editor, saves users from unnecessary overwhelm and compels them to try this tool.
Its real-time team collaboration helps your small business team be productive, reducing the back-and-forth. DocHipo’s brand kit allows users to easily apply their brand logo, colors, fonts, and visuals to maintain consistency throughout their marketing and advertising mediums.
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KrispCall is a cloud-based call center software designed for small businesses, offering an efficient and cost-effective telephony solution.
With KrispCall’s advanced call management system, businesses can handle inbound and outbound calls with exceptional efficiency. Its powerful features, including call routing, call recording, and call analytics, enable businesses to optimize their call-handling processes and significantly boost agent productivity.
One of KrispCall’s standout features is its Unified Callbox, which allows users to manage all incoming calls, voicemails, and SMS messages in one window. Additionally, KrispCall offers features like live call listening and call recording to enhance call quality and improve customer query handling.
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Zapier is an automation software for small businesses that allows various online applications to communicate and share data with each other.
It operates on the principle of Zaps, which refers to automated workflows created to perform specific tasks when triggered by a predefined event.
With a vast collection of supported apps, Zapier empowers small enterprises to automate repetitive tasks and integrate their favorite tools without the need for complex coding.
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Free plan: Available
FreshBooks proposal software is designed to simplify and enhance the way you create, manage, and send proposals. Whether you’re a small business or a large enterprise, their software provides an intuitive platform that automates the proposal process, saving you time and increasing your chances of closing deals.
By using proposal software, managing client interactions becomes a breeze. You’ll stay organized, keep your clients in the loop every step of the way, and see a boost in overall productivity. This tool encourages seamless collaboration, effortlessly integrating your calendars, tools, and software to create a smoother, more efficient workflow, saving you valuable time.
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For small business owners who manage a website or engage in content marketing, utilizing Google Analytics is a good idea.
This is one of the complimentary small business tools that assists in monitoring the performance of your website, applications, and marketing campaigns.
With Google Analytics, you gain insights that can help you create a detailed profile of your audience, including their origins and preferences, allowing you to alter your content to meet their interests.
Google Analytics offers a wealth of valuable metrics that can be instrumental for small businesses in refining their online presence, understanding customer behavior, and optimizing marketing strategies.
By leveraging this tool, small enterprises can make data-driven decisions that contribute to their overall success in the digital landscape.
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Asana, a project management and collaboration tool, is a valuable asset for small businesses seeking efficiency and organization in their day-to-day operations.
Its features promote collaboration, organization, and efficiency, making it an asset for those looking to enhance project management and streamline workflows.
The small business management software allows for the creation of recurring tasks, the delegation of these tasks to team members, and the monitoring of their advancement through a single, tailored dashboard.
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Free plan: Available
HubSpot CRM stands out as an exceptional small business management software aiming to nurture and expand their customer relationships.
This cloud-hosted platform delivers a suite of tools designed to streamline the organization of communications and monitoring of engagement with customers.
With its intuitive interface and an array of features designed to enhance customer relationship management, HubSpot CRM should be a consideration for small businesses.
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Free plan: Available
Google Docs is a prominent option for small business applications. As a free, web-based platform, it facilitates document collaboration among colleagues and associates.
This document collaboration platform offers a myriad of benefits, with a user-friendly interface, real-time collaboration features, and seamless integration.
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Free plan: Available
Every small business owner understands that maintaining order and staying ahead of tasks is a daily struggle that must be conquered.
Relying solely on basic calendars or to-do lists, or even attempting to memorize all responsibilities, is nearly futile.
Trello, a versatile project management tool, is good for organization, particularly when managing a team that includes remote workers.
The structure of this small business management software is intuitive, featuring cards, lists, and boards that provide an array of organizational possibilities tailored to the unique requirements of a business.
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Free plan: Available
Should you find yourself uninterested in Google’s complimentary small business tools and instead favoring having your email client and correspondence saved directly on your device, consider Thunderbird.
Thunderbird is a reliable and feature-rich solution that meets the communication needs of small businesses and contributes to enhanced productivity and collaboration.
This cost-free, integrated small business software offers email, task management, calendar functionality, and team messaging, with a user experience that bears some similarity to the classic Microsoft Outlook.
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IFTTT is an acronym for “If This, Then That,” and it operates on the principle of creating automated workflows, known as applets, that trigger predefined actions based on specific conditions.
This small business software connects various apps, devices, and online services to create seamless automation, eliminating repetitive tasks and saving time for small business owners.
The flexibility and adaptability of IFTTT make it a valuable asset for small businesses looking to simplify operations without breaking the bank.
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Free plan: Available
For higher budgets, Hootsuite is one of the best software for small businesses for managing social media activities, allowing you to enhance your social media strategy.
This small business software enables users to plan and post content, interact with their audience, and evaluate their social media performance from a unified dashboard.
The platform enables the attachment of images and videos and supports simultaneous posting across multiple channels.
It ensures that your business remains active online even during off hours and helps maintain a steady flow of content from your company as you focus on other tasks.
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Dropbox provides an online platform for storing files in the cloud, enabling you to synchronize them across different devices.
This small business software simplifies the process of sharing files among multiple devices and servers, which is particularly beneficial for teams operating remotely.
It is also convenient for distributing sizeable files such as images and graphic designs, advantageous for marketing teams or external consultants you might engage.
By fostering collaboration, ensuring data accessibility, and providing robust security measures, Dropbox helps small businesses thrive.
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Connecteam’s business solution provides software for employee clocking, scheduling, payroll, and task management.
This small business software designed to streamline the management of your business and workforce.
By integrating essential features into one platform, Connecteam lets small business owners focus on growing their business.
Furthermore, all data is securely housed within Connecteam’s robust cloud database.
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Free plan: Available
Wave is accounting software tailored for entrepreneurs, offering an array of features such as invoice, payment, and payroll management and receipt tracking.
This software for small businesses alleviates the burden of manual bookkeeping by monitoring your expenditures, managing invoice distribution, producing financial summaries, and reconciling your books.
One of Wave’s standout capabilities is the extensive customization options for invoices, allowing users to infuse their brand identity fully and leverage functionalities like recurring billing and autopay systems.
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Free features: Available
As your business grows, so will the number of invoices you need to process. Manual accounts payable processes aren’t easily scalable, meaning you can fall behind on paying suppliers as the number of invoices grows.
Stampli’s AI-powered accounts payable automation streamlines invoice processing workflows by learning your workflows and automating tedious tasks like invoice data entry and approvals.
With industry-leading customer service and no-code integration with accounting systems and ERP, Stampli can help you get ahead of your invoices so you can focus on your business.
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Free trial: Available
Small business tools enhance can efficiency, productivity, and overall success for entrepreneurs.
Here are some key benefits of incorporating the best software for small businesses in your operations:
Productivity tools like project management software and time-tracking apps help businesses keep projects on schedule and ensure that team members are working efficiently.
This kind of small business software provides a clear overview of tasks and deadlines, making it easier to manage workloads and prioritize tasks.
Automation features in small business tools streamline repetitive tasks, allowing agents to focus on more strategic and creative aspects of their work.
Project management tools help organize tasks and deadlines, reducing time spent on coordination and improving overall workflow.
Software for small businesses empower companies to compete with larger counterparts by providing access to sophisticated technologies and functionalities at an affordable cost.
Staying technologically competitive enhances a business’s ability to attract customers, partners, and investors.
Small business tools are designed to automate and simplify various business processes, which can save time and reduce the likelihood of errors.
CRM systems are invaluable for managing interactions with customers.
They help businesses track customer information, sales opportunities, and service issues, leading to better customer service and increased customer satisfaction.
Investing in quality software can lead to significant cost savings over time for small businesses.
By automating tasks and enhancing efficiency, businesses can keep labor costs low.
Many small business tools offer collaboration features that enable team members to work well together, regardless of location.
Businesses with remote employees or multiple locations particularly find this beneficial.
As a business grows, its needs change. Small business tools are often scalable, meaning they can grow with the business.
This scalability ensures that businesses don’t have to switch tools as they expand, providing continuity and stability.
For small businesses, every customer interaction is a chance to build success. Choosing the right customer support solution is paramount as you grow.
BoldDesk is a standout choice, offering a comprehensive and tailored approach to take care of the unique needs of small businesses.
Following are some of the reasons BoldDesk is the ideal small business software partner to elevate your customer support:
Effective management of a small business hinges on the utilization of the right tools for your unique tasks.
Whether it’s streamlining project management, managing finances, or boosting team collaboration, the small business tools mentioned in this post are worth considering for small businesses striving for growth and sustainability.
By embracing these small business tools, entrepreneurs can navigate challenges, seize opportunities, and ultimately, pave the way for lasting success.
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