What's New Explore the new updates and features of BoldDesk in our November release. Learn more
10 Channels Available
Handle all customer conversations in one unified inbox, via any of these channels.
No matter what plan you choose, our services are designed to enhance the value of your investment. From onboarding to quick support, we’ve got your back.
Our free expert migration service makes it simple to switch from any other help desk software to BoldDesk.
Buying software is just the start. We're here to help you implement and use it successfully.
BoldDesk is secure, user-friendly, responsive, and developed using modern tech stacks.
Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.
Honors acknowledging BoldDesk's leading role in the help desk software market
To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are all features that can help you in protecting your data and restricting access to only authorized users.
Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using systems such as Office 365, OAuth 2.0, and OpenID.
IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.
Create password policies to enforce secure, strong passwords; frequent password rotation; and password expiration to fit your security standards and policies.
Control an agent’s access to data by giving them specific permissions.
Specify an agent’s ticket access level when viewing tickets in the support center.
Brand access allows you to limit ticket visibility for agents so that they can only access tickets for specific brands.
Accept or reject emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.
DKIM signatures notify the recipient that an email is sent from an authorized domain.
Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.
This benefit is exclusively applicable to Syncfusion’s paid subscription license holders, encompassing all Essential Studio, Bold BI, Bold Reports, and BoldSign customers.
No. This offer cannot be combined with any other offers or discounts.
No, this offer is only applicable to the BoldDesk Enterprise plan.
The BoldDesk team will contact you 30 days before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it.
Your subscription will renew at BoldDesk’s regular price. If you choose a yearly payment plan, that price is 20% lower than the monthly payment plan.
We value and honor our customers. You can continue to use the BoldDesk Enterprise plan for the full 90 days.
No, unfortunately, you are not eligible for this offer, as it is only available to new customers.
If there’s no activity for 90 days, your account will be marked as inactive. BoldDesk will provide notice of this via email 10 days prior to the inactivation date.
Top Customer Service Solutions
