CUSTOMER SERVICE MADE EASYKnowledge at Your Fingertips

Knowledge base software keeps your self-service support materials organized and accessible to internal and external users.

Trusted by companies of all sizes

Why choose our knowledge base software?

User-friendly interface

An intuitive design simplifies navigation, reducing the learning curve for users.

25+ languages supported

A multilingual knowledge base empowers you to deliver efficient customer service across the globe in your clients’ languages.

Customize & brand

Personalize your help site by incorporating custom fonts, colors, logos, and other branding elements.

Centralize repository

Easily centralize access to all documents, manuals, and other resources within the knowledge base.

Analytics & reports

The knowledge base management system provides integrated dashboards to monitor customer self-service interactions and engagement.

Artificial intelligence

Our AI assistant suggests relevant knowledge base articles to agents, who can also interact with the AI copilot to access appropriate knowledge base solutions.

Save big with BoldDesk

Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Compare pricing for 10 agents across solutions

Save with BoldDesk*
Number of agents: 10 $9,120/year	$390/month	$1,150/month	$790/month	$1,650/month
Number of agent: 1 $912/year	$39/month	$115/month	$79/month	$165/month
Number of agent: 3 $2,736/year	$117/month	$345/month	$237/month	$495/month
Number of agent: 5 $4,560/year	$195/month	$575/month	$395/month	$825/month
Number of agent: 10 $9,120/year	$390/month	$1,150/month	$790/month	$1650/month
Number of agent: 15 $13,680/year	$585/month	$1,725/month	$1,185/month	$2,475/month
Number of agent: 25 $22,800/year	$975/month	$2,875/month	$1,975/month	$4,125/month

* Based on Zendesk pricing.

Don’t take our word for it

Here are a few kind words from some of our happy customers.

Carlos Rafael R.

Posted on Oct 9, 2024

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

5 / 5

Alberto C.

Posted on Aug 27, 2024

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

4.5 / 5

John S.

Posted on Jun 21, 2024

"A great product at an affordable price"

BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

5 / 5

Harsha R.

Posted on May 08, 2024

"Excellent tools to use"

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

4.5 / 5

WHO WE ARE

BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 20 years. Our flagship component suite includes over 1,900 UI widgets and frameworks that help reduce development time and complexity.

Fortune 500 companies

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Developers

0 M+

Companies

0 K+

Years in business

MOBILE HELP DESK

BoldDesk for mobile anywhere, anytime

A help desk in your pocket! With the BoldDesk mobile help desk app, you can serve your customers from anywhere.

TEST OUT ALL THE FEATURES OF BOLDDESK