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Category : Email Based Ticketing

Is it possible to create a private ticket via email?

No, all email actions (New ticket/Response) are public and the members in the ticket will be notified.

Recent Posts

What is BoldDesk account URL?

Can I use a custom domain account for the mobile app?

Does deep/universal linking work for custom domains?

What is a Help Desk Software?

Is there a limit on BoldDesk’s outbound emails?