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Category : Email Based Ticketing

If I reply to a ticket will it create a new ticket/thread in the same ticket?

If you reply to an existing ticket email, the reply will be added to the same ticket.

Recent Posts

What is BoldDesk account URL?

Can I use a custom domain account for the mobile app?

Does deep/universal linking work for custom domains?

What is a Help Desk Software?

Is there a limit on BoldDesk’s outbound emails?