During ticket creation time, agents can select the “Mark this ticket private” option to create private or internal tickets.

Webinar The Future of Customer Service: Boost Business Growth with AI. Thursday, April 10th, 10:00 AM ET SIGN UP NOW
During ticket creation time, agents can select the “Mark this ticket private” option to create private or internal tickets.
Product
Features
Use cases
Use cases
Alternatives
Resources
Company