What's New Explore the new updates and features of BoldDesk in our November release. Learn more

Back toEmail Based Ticketing Categories

Category : Email Based Ticketing

Can we disable the creation of email tickets?

Yes, you can disable email ticketing. But this will disable all the incoming email replies/creation activities.
Navigate to Admin > Support Emails > Support Emails. Select Disable Ticket Creation from the action menu of the required email.

Recent Posts

What is BoldDesk account URL?

Can I use a custom domain account for the mobile app?

Does deep/universal linking work for custom domains?

What is a Help Desk Software?

Is there a limit on BoldDesk’s outbound emails?