Yes. By using the Add Web Link feature available in Agent Portal ticket details page, the external web URLs can be linked to a ticket.
Webinar Faster Support, Happier Customers: Automate Your Help Desk to Drive Small Business Growth. Thursday, February 27th, 10:00 AM ET SIGN UP NOW
Yes. By using the Add Web Link feature available in Agent Portal ticket details page, the external web URLs can be linked to a ticket.
Product
Features
Use cases
Use cases
Alternatives
Resources
Company