Webinar  Faster Support, Happier Customers: Automate Your Help Desk to Drive Small Business Growth. Thursday, February 27th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

back Back to Categories

Category :

Can agents log time spent/worklog in ticket?

Yes, agents can use Add Worklog available on the ticket details page to log the time spent on a ticket.

Up arrow icon