Yes, agents can use Add Worklog available on the ticket details page to log the time spent on a ticket.
Webinar The Future of Customer Service: Boost Business Growth with AI. Thursday, April 10th, 10:00 AM ET SIGN UP NOW
Yes, agents can use Add Worklog available on the ticket details page to log the time spent on a ticket.
Product
Features
Use cases
Use cases
Alternatives
Resources
Company