Webinar  The Future of Customer Service: Boost Business Growth with AI. Thursday, April 10th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

How to Create and Manage Your Personal Knowledge Base

In this page

Creating an Effective Personal Knowledge Base: A Quick Guide for 2025

These days, it’s vital to have a tool that can store all your information. An effective personal knowledge base can act as your sub-brain, helping you consolidate your work experience, personal information, and meeting notes in a single location.

Here, we’ll discuss the benefits of a personal knowledge base and tools for setting one up.

What is a personal knowledge base?

A personal knowledge base is an electronic tool for capturing, storing, and retrieving information of all kinds—contact data, educational resources, or a history of your business ideas, for example.

It can even act as your personal cloud-based journal. With a personal knowledge base, you can store project plans, meeting notes, conference takeaways, and other pieces of info.

Key features of an effective personal knowledge base

A personal knowledge base is effective when it allows you to capture, organize, and retrieve all your information whenever you need it. A comprehensive personal knowledge base should have features like these:

  • Intuitive UI: Organize, manage, and retrieve your information in a few simple steps.
  • Search options: Look for information promptly through tags, keywords, and other filters for easy accessibility.
  • Integration: Sync your knowledge base with other tools like email and calendars to increase efficiency.
  • Customization and personalization: Customize your workflows, themes, colors, fonts, and layouts to match your needs and preferences.
  • Organizational tools: Organize your information for easy retrieval with categories, sections, and tags.
  • Collaboration options: Encourage collaboration with others to complete tasks together.
  • Privacy and security: Protect your sensitive information to avoid access by unauthorized personnel with included encryption and authentication.

Importance of having a personal knowledge base

Building your private knowledge base is important for many reasons, including:

  • Capture and retrieve knowledge: Keeping a personal knowledge base allows you to store information before it is forgotten. You can write out your personal experiences, store new contact information, take notes on an event, and log project ideas as they come to you. Then, you can retrieve that information anytime, anywhere.
  • Organize information: A personal knowledge base stores private data in one place, making it easy to access when needed. Categorizing information by topic, purpose, or content saves you time when looking for a particular bit of info.
  • Make better decisions: A well-organized personal knowledge base allows you to access relevant information quickly and make data-driven decisions.
  • Encourage creativity and innovation: By reviewing old notes, experiences, and ideas, you can develop creative solutions to your various problems. Sharing knowledge and insights can enable you to collaborate with others on your personal projects too.
  • Enhance learning and knowledge retention: Regularly updating information in your personal knowledge base motivates active learning. With time, it becomes an essential resource for future learning and development.

How to create a personal knowledge base

Creating a knowledge base requires knowing what information to include. Here are a few steps you can take to create a personal knowledge base:

Steps in Setting Up Personal Knowledge Base

    1. Gather your knowledge: Identify and create a list of your knowledge inputs to ensure you have a consistent source of information when building your personal knowledge base. Books, workshops, and conferences are a few good examples.
    2. Select the right tool: A knowledge base management tool should have filter, customization, and search features to improve efficiency.
    3. Develop an organization system: Define structure with a dashboard, categories, and subcategories to arrange information clearly. Use tags and labels to filter information and link notes to show relationships between your knowledge base articles.
    4. Start capturing the information: Your chosen tool should allow you to add more information over time—daily notes, operations data, and evolving ideas, for example. You can assign editing, reviewing, and administrative roles to different people to help you capture information.
    5. Make your personal knowledge base visually rich: Various font styles, themes, and colors make for easy understanding of information. You can use paragraphs, bullets, headers, and file uploads in your document too.
    6. Set up security measures: You can create roles and permissions to ensure controlled access to your information. To avoid unauthorized access, you can employ security features like encryption, single sign-on, and access authentication.
    7. Review your personal knowledge base: Review your knowledge base regularly to remove errors and make necessary improvements to the articles. Frequently reviewing your personal knowledge base can help you add important information you may have missed when writing.

Tools for setting up your personal knowledge base

Here are the best personal knowledge management tools, their supportive features, and pricing options regarding the basic requirements of an effective personal knowledge base.

BoldDesk®

BoldDesk is a comprehensive help desk software that provides an AI-powered knowledge base to help you document, store, and share private information. With the BoldDesk knowledge base, you can easily create, organize, store, and share documents internally and externally.

BoldDesk's Knowledge Base
BoldDesk’s Knowledge Base

Key features:

  • Unlimited articles: BoldDesk allows you to add unlimited articles on different topics to your personal knowledge base.
  • AI Copilot: The BoldDesk AI Copilot enables you to quickly create, summarize, and rephrase lengthy articles. The knowledge base AI also suggests appropriate meta titles, descriptions, and keywords to help you search through articles more efficiently.
  • Customization tools: You can tailor your personal knowledge base to match your favorite colors and themes. You can also add a profile picture for a more personalized knowledge base.
  • User-friendly editor: You can select either a WYSIWYG or markdown editor to format your content, incorporate tables, and add multimedia files, enhancing the visual appeal of your knowledge base.
  • Content management tools: BoldDesk helps you organize content in a more presentable manner using tags, sections, and categories. You can also clone articles or create draft versions that your collaborators can edit. In this knowledge base, you can also specify the expiration date of short-term articles.
  • Workflow automation: Streamline the management of your articles in BoldDesk by automating repetitive tasks like sending notifications and reminders for collaborators to review and approve content, schedule updates, and publish pages.
  • Article templates: You can create and save knowledge base article templates to ensure a consistent structure for your articles.
  • Multilingual knowledge base: Create content in one language and then translate it into other languages.
  • Collaboration tools: BoldDesk lets you easily share your knowledge with features like @mentions, comments, article versions, and private notes.
  • Analytics features: If you share your personal knowledge base with others, you can track article performance with detailed metrics like views, likes, dislikes, and comments to identify areas for improvement.
BoldDesk's Knowledge Base Insights
BoldDesk’s Knowledge Base Insights
  • Security features: Ensure the safety of confidential information with access controls, single sign-on, password policies, IP restrictions, and roles and permissions.

Pricing plans

Agent-based plans Team-based plans Unlimited agents plans
Scale: $12 per agent/month Scale: $49/month for 10 users Essential: $799 per month
Momentum: $25 per user/month Momentum: $129/month for 10 users Pro: $1499 per month
Enterprise: $39/month for three users Enterprise: $199/month for 10 users Business: Contact sales team

BoldDesk is a cost-effective tool that you can customize to meet your needs and preferences. Schedule a 30-minute live demo and experience streamlined documentation with BoldDesk today. You can also sign up for a free 15-day trial to try it out!

ClickUp

ClickUp is a cloud-based software that lets you create documents in a personalized knowledge base with features like customizable templates and styling options.

Clickup
ClickUp knowledge base

Key features:

  • Categories
  • Custom fields
  • Integrations

Pricing:

  • Free: Available with limited features
  • Unlimited: Starts at $7 per user per month
  • Business: Starts at $12 per user per month
  • Enterprise: Contact the sales team

Evernote

Evernote is a platform that can be used to take notes, plan projects, and organize your documents. You can write down your thoughts and inspiration anywhere, anytime, and on any device. Streamline workflows using tools like Microsoft Teams.

Evernote
Evernote knowledge base

Key features:

  • Collaboration capabilities
  • Search filters
  • AI writing tools

Pricing:

  • Free: Available with limited features
  • Personal: $14.99 per month for one user
  • Professional: $17.99 per month for one user
  • Teams: $24.99 per user per month
  • Enterprise: Contact the sales team

Notion

Notion provides a great solution for managing documents and notes by using a robust data storage method.

Notion
Notion knowledge base

Key features:

  • Search option
  • Reports and analytics
  • Customization

Pricing:

  • Free: Available with limited features
  • Plus: $12 per user per month
  • Business: $18 per user per month
  • Enterprise: Contact the sales team

Document360

Document360 can help you create your personal knowledge base and can handle document versions. Pricing is based on the number of projects a user intends to manage.

Document360
Document360 knowledge base

Key features:

  • Feedback and ratings
  • Integrations
  • Collaboration

Pricing:

  • Free: Available with limited features
  • Startup: Starts at $99 per project per month; only available for new businesses
  • Business: $249 per project per month
  • Enterprise: $499 per project per month

Confluence

Confluence enables you to organize your knowledge base in pages with attachments and labels for easy access. It can be suitable if you’re using other Atlassian products to create your personal knowledge base.

Confluence
Confluence knowledge base

Key features:

  • Integration with Atlassian software and other tools
  • Co-editing capability
  • Templates

Pricing:

  • Free: Available with limited features
  • Standard: $6.40 per user per month
  • Premium: $12.30 per user per month
  • Enterprise: Contact the sales team
  • Discounted prices for larger teams

HappyFox

HappyFox helps users quickly access information with its structured index, which enables you to find the right information and offers suggestions to avoid wasting time.

HappyFox
HappyFox knowledge base

Key features:

  • Customization
  • Tracking and feedback
  • Collaboration

Pricing:

  • Agent-based pricing:
    • Basic: $29 per user per month
    • Team: $69 per user per month
    • Pro: $119 per user per month
    • Enterprise Pro: Contact the sales team
  • Unlimited-agent plans:
    • Growth: $1,999 per month
    • Scale: $3,999 per month
    • Scale Plus: $5,999 per month
    • Ultimate: Contact the sales team

Obsidian

Obsidian is a private and flexible writing app that you can use to document your thoughts, for easy access, even offline.

Obsidian
Obsidian knowledge base

Key features:

  • Security
  • Integrations
  • Publish option

Pricing:

  • Free: Available with limited features
  • Sync: $5 per user per month
  • Publish: $10 per user per month
  • Commercial: $50 per user per year

Guru

With Guru’s built-in knowledge base, you can create and store information. It uses AI to make a definitive source of information whenever you need it.

Guru
Guru knowledge base

Key features:

  • Integrations
  • AI-powered search engine
  • Collaborative editing

Pricing:

  • All-in-one: $18 per user per month
  • Enterprise: Contact the sales team

Mem

Mem is an AI knowledge base management tool that assists you in organizing a large volume of knowledge sources. It is mostly used by content creators, researchers, and entrepreneurs.

Mem
Mem knowledge base

Key features:

  • AI suggestions
  • Content organization
  • Collaboration

Pricing:

  • Mem: $14.99 per user per month
  • Mem Teams: Contac the sales team

Ready to create your personal knowledge base?

A personal knowledge base helps you organize all your documents, research projects, and personal information for easy access and reference.

We hope this helped you discover the right tool for your personal knowledge base. Share your experience with us in the feedback section below.

Related articles

rss-button

ABOUT THE AUTHOR

Leave a Reply

Be the first to get updates

Level Up Your Customer Support with BoldDesk

blog-ads
  • tickicon

    Increase agent productivity by 3x

  • tickicon

    Increase customer satisfaction level to 92%

  • tickicon

    Decrease response times by 30 minutes

hamburger-icon In this page up-arrow

Level Up Your Customer Support with BoldDesk

blog-ads
  • tickicon

    Increase agent productivity by 3x

  • tickicon

    Increase customer satisfaction level to 92%

  • tickicon

    Decrease response times by 30 minutes

Up arrow icon