Webinar  40% Ticket Deflection in 90 Days: A Playbook That Actually Works. Tuesday, December 16th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

Claim Your Free Account

back Back to Categories

Category :

Will the customer receive an email if I add a customer or contact email address in CC in a private ticket?

An email notification for any case will not be sent to the customer/contact for a private ticket.

Recent Posts

Up arrow icon
Three circular portraits on black background: woman with red flower, person with glasses, smiling curly-haired woman.

We are eager to show you the magic of BoldDesk.

Book Free Demo