Webinar The Future of Customer Service: Boost Business Growth with AI. Thursday, April 10th, 10:00 AM ET SIGN UP NOW

Back toTickets Categories

Category : Tickets

Can I add contact/customer to the watch list?

No, only the agents can be added to the watch list. To add customers/contact, use the Additional Notification (CC) instead of the watcher.

Recent Posts

What is BoldDesk account URL?

Can I use a custom domain account for the mobile app?

Does deep/universal linking work for custom domains?

What is a Help Desk Software?

Is there a limit on BoldDesk’s outbound emails?