Our agent portal services are temporarily unavailable. Our team is investigating with high priority. Updates: status page

Back toTickets Categories

Category : Tickets

Can I add contact/customer to the watch list?

No, only the agents can be added to the watch list. To add customers/contact, use the Additional Notification (CC) instead of the watcher.

Recent Posts

Is it necessary to login for viewing the tickets?

What is BoldDesk account URL?

Can I use a custom domain account for the mobile app?

Does deep/universal linking work for custom domains?

What is a Help Desk Software?