BoldDesk is pleased to announce its achievements in G2’s Grid® Reports for Help Desk | Summer 2024: we’ve earned five exciting badges!
These badges prove our commitment to providing nothing short of the best when it comes to help desk software.
Check out the latest badges BoldDesk received from G2: Summer 2024 Grid® Reports for Help Desk
Leader
BoldDesk is a Leader in the Grid® Report for Help Desk Summer 2024. With BoldDesk’s comprehensive features, supreme user-friendliness, and reliable support, many businesses have solved their customer service problems and become much more productive.
Leader, Small Business
BoldDesk has earned a Leader badge in the Small-Business Grid® Report for Help Desk | Summer 2024. Our affordable pricing plans and flexibility make BoldDesk ideal for small businesses looking for help desk software to help them serve their customers.
Momentum Leader
BoldDesk has also been awarded the Momentum Leader badge in the Momentum Grid® Report for Help Desk | Summer 2024.
This award proves BoldDesk’s growing reputation in the help desk software industry. With new features being added all the time and constant improvements to existing features, like artificial intelligence assistance, multilingual support, and the BoldDesk mobile app, we fully expect BoldDesk to be on next quarter’s Momentum Grid® Report.
High Performer, Europe
BoldDesk has been listed as a High Performer in the Europe Regional Grid® Report for Help Desk | Summer 2024.
This G2 Summer badge can be attributed to BoldDesk’s consistent quality of support, its standards based on customer reviews.
- Intuitive user interface
- Easy setup and onboarding process
High Performer, EMEA
According to G2’s EMEA Regional Grid® Report for Help Desk Summer 2024, BoldDesk is a High Performer help desk solution.
From Europe to the Middle East and Africa, BoldDesk customer service software is helping companies serve their customers worldwide. It includes features such as multilingual and omnichannel support that make it easy to serve customers in any region.
What makes BoldDesk the best?
When you choose BoldDesk as your customer service solution, it demonstrates to your customers that your mission is to keep them happy and always satisfied.
BoldDesk is unquestionably a quality choice for its robust features, such as:
- An automated ticketing system that streamlines the process of managing and resolving customer requests.
- A workflow automation feature that helps support teams perform manual and repetitive tasks.
- Its knowledge base software that serves as a central repository where company information is stored, enhancing self-service support options.
- Its integration support that enables businesses to easily incorporate BoldDesk with their favorite apps and daily tools.
- Its extensive customizations that allow businesses to tailor the help desk to meet their specific business needs.
We appreciate your trust in us!
To all BoldDesk customers, thank you. Your reviews not only boost our visibility on G2 but help guide us toward making BoldDesk even better.
Elevate your customer service with BoldDesk
BoldDesk’s recognition in the G2 Summer 2024 Reports is proof of our success in helping businesses fuel their growth and success through unmatched customer support.
Start a 15-day free trial today for a transformative customer support journey. You can also contact our support team who are more than ready to address any concern you may have.
Alternatively, book a live demo to see BoldDesk’s features in action and see how they can expand your customer support horizons.
Related articles
