Customer Data Management – Definition, Benefits, and Best Practices by Gibson Amisi Kashi October 18, 2023
BoldDesk Release Announcement: September 2023 New Features Update! by Gibson Amisi Kashi September 18, 2023
Time to Resolution: What It is and How to Calculate and Reduce It in Customer Support by Gibson Amisi Kashi August 31, 2023
BoldDesk Recognized as a High Performer in G2 Summer 2023 Grid® Report! by Gibson Amisi Kashi June 21, 2023
Customer Support vs. Customer Service: Unlocking the Key Differences by Gibson Amisi Kashi June 7, 2023