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NEWEST INSIGHT

BoldDesk® November 2024 Release: New Features and Updates!

by Kevin Akoyo Aswani
November 30, 2024

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Looking Back at BoldDesk in 2022: A Year in Review

by BoldDesk Team
January 2, 2023

10 Common Customer Service Mistakes to Avoid

by Esther Omuhatia Khachina
December 30, 2022

Release Announcement—December 2022 New Features

by BoldDesk Team
December 29, 2022

11 Ideal Ways to Help You Deal with Unhappy Customers

by BoldDesk Team
December 20, 2022

Customer Pain Points: How to Identify and Overcome Them

by Esther Omuhatia Khachina
December 13, 2022

11 Actionable Tips on Improving Employee Satisfaction

by Esther Omuhatia Khachina
December 6, 2022

Top 10 Customer Experience Metrics & KPIs to Measure Success

by BoldDesk Team
December 2, 2022

BoldDesk’s Latest Features in the November 2022 Release

by BoldDesk Team
November 30, 2022

Top 7 SLA Best Practices to Improve Customer Service

by Esther Omuhatia Khachina
November 22, 2022

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