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NEWEST INSIGHT

BoldDesk® November 2024 Release: New Features and Updates!

by Kevin Akoyo Aswani
November 30, 2024

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Syncfusion BoldDesk is Now SOC 2® Type 2 Compliance Certified!

by Esther Omuhatia Khachina
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How to Utilize Customer Feedback to Grow Your Business

by BoldDesk Team
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Release Announcement—March 2023 New Features

by BoldDesk Team
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How to Improve the Customer Experience: 12 Techniques

by BoldDesk Team
March 21, 2023

11 Effective Ways of Reducing Agent Effort in Customer Service

by Kevin Akoyo Aswani
March 3, 2023

3 Simple Knowledge Base Article Templates

by Kevin Akoyo Aswani
February 17, 2023

7 Best Ways to Build and Organize a Customer Support Team

by BoldDesk Team
February 8, 2023

10 Best Practices for Customer Satisfaction Survey (CSAT)

by BoldDesk Team
January 13, 2023

How to Create a Knowledge Base in 7 Easy Steps

by Esther Omuhatia Khachina
January 12, 2023

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