AI Agents
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Insurance
Healthcare
Startups
Email Ticketing System
Shared Inbox Software
Multi Brand Help Desk
Internal Help Desk Software
Trouble Ticketing Software
Mobile Help Desk 
AI-first Customer ServiceCustomer Service Reimagined with Agentic AI — Fast, Scalable, Effortless.
Handle Tickets, Chats, KB, and Omnichannel built for speed. Enterprise security and white-glove migration at no extra cost.
10x Faster
AI-first replies, no delays
> 90% CSAT
Customers love the speed
Enterprise-Grade
SOC 2, HIPAA & GDPR compliant
Trusted by companies of all sizes
Smarter Support with AI Across Every Touchpoint
Everything You Need to Support at Scale
Ticketing
Enhance efficiency and automate workflows with an AI ticketing system designed for smarter support.
Live Chat
Provide real-time customer support directly through your website or app for better engagement.
Knowledge Base
Empower customers with a centralized, self-service repository of information and resources.
Omnichannel
Unify support channels like chat, email, and WhatsApp in one platform for seamless communication.
New 
Try AI ROI Calculator to estimate savings from deflection & faster handling time.
The Perfect Solution for Enterprise-Scale
Cost-Effective at Scale
Free Migration Support
24+ Years in Business
SOC 2 Certified
Dedicated Account Manager
White labelling
Don’t Take Our Word for It
Here are a few kind words from some of our happy customers.
Solutions for Every Industry
BoldDesk solves the most common problems for small to medium businesses across different industries.
Simplify support operations for your tech-savvy customers.
Deliver seamless customer support with AI-powered tools and enterprise-grade efficiency tailored for SaaS.
- Manage high-ticket volumes with AI-powered ticketing.
- Centralize communication with omnichannel support.
- Streamline workflows to improve team productivity.
Provide personalized customer experiences at every stage of the journey
Simplify returns, shipping updates, and inquiries with BoldDesk’s dynamic helpdesk platform.
- Offer real-time assistance with live chat support.
- Resolve inquiries faster with automated workflows.
- Ensure 24/7 self-service access via a robust knowledge base.
Deliver secure, compliant, and efficient customer service
Build trust with enterprise-grade security and streamline complex customer interactions.
- Safeguard sensitive data with enterprise-grade security.
- Automate repetitive workflows for faster resolutions.
- Stay compliant with industry regulations using secure ticketing.
Empower patient care with secure, HIPAA-compliant support
Manage patient queries securely while streamlining healthcare workflows with BoldDesk’s modern platform.
- Simplify appointment management and task assignments.
- Empower patients with self-service knowledge resources.
Scale customer support while staying budget-friendly
Grow confidently with a modern helpdesk solution designed to keep costs low and performance high.
- Get started with free onboarding and training.
- Automate processes to boost team efficiency.
- Scale effortlessly with flexible, enterprise-grade features.
Start Your Journey with AI
Let BoldDesk do the lifting so your team can shine.
- 80% AI Agent Automation
- 100+ Rich Features
- Supports 30+ Languages
- No credit card required
